JAY PATEL
Morris,MB
Summary
Experienced Manager with proven skills in managing high-volume restaurants and leading diverse teams. Demonstrates efficiency and cooperation in a fast-paced environment, ensuring exceptional customer service and order accuracy. Adept at organizational tasks, time management, and sales, with a knack for quickly learning new tasks. Aspires to leverage these skills to further enhance customer experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
MANAGER
FRANK'S PIZZA
05.2024 - 01.2025
- Proven to demonstrate excellent customer service and team management skills along with fluent communication.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
- Handled high-volume orders during peak times with accuracy and speed.
- Streamlined order processing by efficiently operating the point-of-sale system and handling cash transactions accurately.
SUPERVISOR
WINGSTOP CANADA
08.2023 - 02.2024
- Worked as a supervisor at very fast paced restaurant by managing a team of 10+ people efficiently during peak hours.
- Showed pin point accuracy in serving orders and maintaining the best overall customer experience.
- Proven to demonstrate excellent customer service and team management skills along with fluent communication.
- Additionally, handled any issues or complaints with professionalism and tact while coordinating with FOH and BOH sections to ensure smooth operations and quality standards.
ASST. MANAGER
CHICA'S CHICKEN
10.2022 - 08.2023
- Efficiently managed a Michelin Guide restaurant in the busiest streets of Downtown Toronto.
- Managed clear and effective communication with co-workers and maintaining best customer service along with smooth operations across all stations i.e Fryers, prepping, and packaging.
- Moreover, played an important role in providing efficient results by working every position as a crew member ranging from FOH, BOH as well as preparing raw materials and food items such as salads, sauce's & spices etc.
- Implemented innovative strategies to optimize inventory management, reduce waste, and increase profitability in the restaurant business.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
PIZZA COOK
BLONDIES PIZZA
05.2022 - 01.2024
- Experienced in working in a fast-paced environment.
- Worked as both a cashier as well as a crew member back of the house.
- Managed all the operations at front of house ranging from payment handling, order taking, customer interaction etc.
- Moreover, played and important role as a crew member in making pizzas from shaping the doughs, cheesing, to garnishing along with preparing salads and raw ingredients for use.
Education
Diploma - Electronics Engineering Technician
SENECA COLLEGE
Toronto, ON01-2024
Skills
- Excellent Communication
- Quick Learner
- Sales Experience
- Efficiency & Cooperation
- Team Management
- Organization Cleaning
- Inventory Management
- Customer Service
Timeline
MANAGER
FRANK'S PIZZA
05.2024 - 01.2025
SUPERVISOR
WINGSTOP CANADA
08.2023 - 02.2024
ASST. MANAGER
CHICA'S CHICKEN
10.2022 - 08.2023
PIZZA COOK
BLONDIES PIZZA
05.2022 - 01.2024
Diploma - Electronics Engineering Technician
SENECA COLLEGE
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