Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ADITYA THAKER

Morris,MB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Talented in cooking meals, organizing schedules, and updating documentation. Strong knowledge of emotional, physical, and social support strategies.

Overview

2
2
years of professional experience

Work History

Supervisor of Operations

Tim Hortons
05.2024 - Current
  • Helped customers find specific products, answered questions, and offered product advice
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Executed cash and card transactions for 250+ customers per day, issuing change and ensuring transactions and receipts matched.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Manager

West side pizza factory
11.2022 - 04.2024
  • Experience in leading and managing teams responsible for handling and maintaining inventory
  • Train staff to deliver high-level customer service, resulting in 20% increase in sales
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • Commended by management for outstanding customer service.

Education

Under Graduation Diploma - Business (BUSI)

Loyalist College of Applied Arts And Technology
Belleville, ON
04.2024

Skills

  • Highly motivated
  • Active listener
  • Teamwork and Coordination
  • Inventory Management
  • Client Relationships
  • Customer- and service-oriented

Languages

English
Full Professional
Hindi
Professional Working
Gujarati
Full Professional

Timeline

Supervisor of Operations

Tim Hortons
05.2024 - Current

Manager

West side pizza factory
11.2022 - 04.2024

Under Graduation Diploma - Business (BUSI)

Loyalist College of Applied Arts And Technology

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ADITYA THAKER