JAWID MOHSENI
Maple Leaf Foods
Hamilton,ON
1
Language
7
years of professional experience
Organized and detail-oriented administrative professional with experience in office administration, records management, document preparation, data entry, and administrative coordination. Experienced in maintaining accurate records, coordinating schedules and correspondence, using Microsoft Office applications, and supporting day-to-day office operations. Strong communication, organizational, and problem-solving skills, with a commitment to accuracy, confidentiality, and meeting deadlines in fast-paced environments.
Work History
Customer Service / Management Associate (Part-Time)
9 Months- Assisted customers with inquiries, product information, and routine service issues while maintaining a professional and friendly experience.
- Processed transactions accurately and helped resolve checkout and payment issues.
- Supported daily store operations by organizing merchandise, checking product labels, and maintaining an orderly work area.
- Worked closely with team members to ensure efficient operations and high customer service standards.
- Helped address customer concerns and referred complex issues to the appropriate supervisor or manager.
System Transactions Associate
3 Years- Processed and reconciled high-volume system transactions to maintain accurate, complete records and support daily operations.
- Reviewed transaction details, identified discrepancies, and corrected errors promptly to protect data accuracy.
- Maintained organized electronic transaction files to support reporting, follow-up, and record retrieval.
- Coordinated with team members to resolve transaction issues and meet daily deadlines in a fast-paced environment.
- Used computer systems and data-entry tools to complete tasks accurately while handling confidential information responsibly.
Office Administrator
2 Years 11 Months- Managed office records and updated information in Excel and other office software to keep documentation current and accessible.
- Entered data and organized administrative documents to support efficient retrieval and day-to-day office operations.
- Coordinated scheduling, correspondence, and routine office tasks to keep workflows on track.
- Supported staff with administrative requests while communicating information clearly and professionally.
- Maintained accurate documentation and completed assigned tasks within required timelines in a busy office environment.
Education
- Computer Science and Data Science
- Capstone Project: Analyzed supply chain delivery delays and investigated potential root causes.
- Completed Coursework: Introduction to AI and Machine Learning.
- Completed Coursework: Universal of Al, Same year
High School Diploma
Skills
Communication & Problem Resolution
Teamwork & Collaboration
Verbal and Written Communication
Records Management
Document Preparation
& Organization
Data Entry & Data Accuracy
Microsoft Word
Excel
PowerPoint
Computer Applications
Database Management
Problem-Solving & Attention to Detail
Basic SQL & Google BigQuery
Python
Pandas & NumPy
Data Analysis & Data Visualization
WordPress
Administrative tasks
Timesheet processing
LANGUAGES
English, Bahasa Indonesia, Persian
Timeline
Customer Service / Management Associate (Part-Time)
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2026.01 - CurrentRead More
System Transactions Associate
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2023.10 - CurrentRead More
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