Javier Alberto Rojas De La Portilla
Reseda,CA
Summary
Versatile professional with extensive experience in security and customer service, notably with ISEG PERÚ S.A.C. Excelled in CCTV monitoring and incident investigation, demonstrating strong decision-making and teamwork skills. Proven ability in maintaining high safety and cleanliness standards, alongside adept use of industrial cleaning equipment. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
27
27
years of professional experience
Work History
Internal VPI (Internal Security)
ISEG PERÚ S.A.C
05.2015 - 09.2023
- Control and review of merchandise guides.
- Intervention of shopkeepers.
- CCTV monitoring.
- Incident investigation.
- Customer Support.
- Carry out inventory in stores of the merchandise that is being displayed for sale to the public.
- Check if the merchandise that is entering the warehouse and in the stores have their respective anti-theft sensors or security seals.
- I Worked in the following stores:
- IShop (Av. Larco, Larcomar, Real Plaza Primavera, Real Plaza Salaverry, Open Plaza Angamos, Salón Jockey Plaza Nuevo second floor, Plaza San Miguel Shopping Center).
- Zara Store (Calle Las Begonias, Real Plaza Salaverry and Javier Prado).
- H&M Store (Larcomar).
- Stradivarius Store (Av. Larco).
- Plaza Vea Stores (Miraflores, Óvalo Higuereta, Primavera, Dasso, Salaverry, ).
- Tambo Stores (El Derby).
- VIvanda (Monterrico, Benavides, Pezet, Javier Prado Oeste, José Brown,).
Bakery Assistant
Peruvian Supermarkets Corporation O.S.P.SA.
03.2015 - 05.2015
- Clean and organized area maintained to maximize efficiency and food safety.
- Work machines, utensils washed and disinfected at the end of each shift.
- Supplies stored, labeled and replenished in compliance with food safety standards.
- Baked goods and designed displays visually appealing to each finished product.
- Kneading, fermentation and baking of different types of breads and bakery products.
- Assistance to the master baker in his daily tasks.
- Preparation of ingredients and mixtures for the preparation of breads and special breads.
- Inventory verification and stock control of ingredients and finished products.
- Worked with fermentation machines, industrial mixers, bread ovens and bread separator cutters.
Cleaning Operator
Pro Brillo S.A.C.
01.2012 - 12.2014
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Cleaning and maintenance of common areas, offices and workspace.
- Cleaning and disinfection of bathrooms, locker rooms and rest areas.
- Use of equipment and cleaning products efficiently and safely.
- Emptying trash cans, replacing cleaning bags and properly disposing of waste.
- Teamwork, coordination with other departments and areas.
- Use and management of industrial cleaning machinery and equipment.
- Carrying out thorough cleaning and sanitization of bathrooms and kitchens in the offices on each floor.
Cleaning window panes, mirrors, doors and glass partitions. - Performing vacuuming, washing and waxing of floors of various materials, use of dry and wet vacuum cleaner and floor washing machine.
- Replenishment of toiletries (soap, toilet paper, paper towels and other supplies).
Seller
JANDISA Bazaar And Gifts
01.2007 - 12.2011
- Sale of clothing, toys and general items.
- In charge of inventory and labeling of products.
Sales Manager
Sale And Maintenance Of THE GAMER Computers
04.2003 - 10.2006
- Computer sales, maintenance and technical service.
Sales Manager
THE COOL Internet Cafe
02.2001 - 12.2002
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintenance and manager of the 3 premises
In Charge of Sound and DJ Equipment Rentals.
Sale And Rental Of Erick Sound Equipment
05.1996 - 12.1999
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Implemented effective time management strategies allowing proper preparation prior to each performance.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Education
No Degree - Nurse Technician
Instituto DANIEL ALCIDES CARRION
Lima, Av Arequipa. Perú2012
No Degree - Balloon Decoration
CEO VIRGEN DEL CARMEN
LIMA, S.J.L. PERÚ09.2006
No Degree - Basic IT And Administration
Private Higher Technological Institute "ABACO"
AREQUIPA, PERÚ05.2001
No Degree - Basic English
ICPNA Language Institute
AREQUIPA, PERú05.2001
Concluded - Personal Computer And IT Technician
"COMPUTRONIC" Higher Technological Institute
LIMA, PERÚ11.1998
High School Diploma -
Escuela Nacional Mixta "Daniel Alomia Robles"
S.J.L. PERÚ12.1994
Primary School Diploma -
National Mixed School "Daniel Alomia Robles"
S.J.L. PERÚ12.1989
Skills
- Teamwork and Cooperation
- Good verbal communication
- Have good communication skills
- Ease of accepting constructive criticism
- Have the ability to make decisions
- Be proactive
- Good interpersonal skills
- Capacity to work under pressure
- Teamwork
- Listening ability
- Friendly and close treatment
- Ability to delegate responsibilities
- Initiative and proactivity
- Use of equipment to vacuum, wash and wax floors made of various materials, use of dry and wet vacuum cleaners and floor washing machines
- Replenishment of toiletries (soap, toilet paper, paper towels and other supplies)
Timeline
Internal VPI (Internal Security)
ISEG PERÚ S.A.C
05.2015 - 09.2023
Bakery Assistant
Peruvian Supermarkets Corporation O.S.P.SA.
03.2015 - 05.2015
Cleaning Operator
Pro Brillo S.A.C.
01.2012 - 12.2014
Seller
JANDISA Bazaar And Gifts
01.2007 - 12.2011
Sales Manager
Sale And Maintenance Of THE GAMER Computers
04.2003 - 10.2006
Sales Manager
THE COOL Internet Cafe
02.2001 - 12.2002
In Charge of Sound and DJ Equipment Rentals.
Sale And Rental Of Erick Sound Equipment
05.1996 - 12.1999
No Degree - Nurse Technician
Instituto DANIEL ALCIDES CARRION
No Degree - Balloon Decoration
CEO VIRGEN DEL CARMEN
No Degree - Basic IT And Administration
Private Higher Technological Institute "ABACO"
No Degree - Basic English
ICPNA Language Institute
Concluded - Personal Computer And IT Technician
"COMPUTRONIC" Higher Technological Institute
High School Diploma -
Escuela Nacional Mixta "Daniel Alomia Robles"
Primary School Diploma -
National Mixed School "Daniel Alomia Robles"
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