Seasoned System Administrator with 25 year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Systems Analyst
Canada IT
06.2016 - Current
Spearheaded efforts to adopt emerging technologies within the organization, keeping pace with industry advancements.
Assessed business requirements to create focused solutions.
Diagnosed, troubleshot and resolved network and system problems.
Enhanced system efficiency by identifying and resolving complex technical issues.
Installed system updates to address vulnerabilities and reduce security issues.
Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
Researched and adopted new technologies to add value to existing offerings.
Investigated system issues and implemented resolutions to reduce downtime.
Provided client support on system operation and troubleshooting.
Conducted system analysis and implementation to maintain and improve computer systems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
IT Administrator
Federacion Canaria De Karate
02.2009 - 01.2023
Promoted a collaborative work environment by facilitating knowledge sharing sessions among the IT team members for continuous improvement initiatives.
Monitored networks and network devices to resolve technical problems quickly.
Implemented virtualization technologies to optimize resource utilization across multiple servers for cost savings.
Installed and configured network printers and other peripheral devices.
Diagnosed and resolved hardware and software issues.
Established strict access controls based on role-based policies, enhancing organizational compliance standards.
Performed network security design and integration duties.
Diagnosed and executed resolution for network and server issues.
Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
Researched and recommended new technologies and strategies for improving system performance.
System Administrator
Secure Wrap Canada Inc.
03.2016 - 11.2019
Implemented corrective plans of action for network availability and latency.
Provisioned new software and hardware for use, following established security policies.
Diagnosed and executed resolution for network and server issues.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Worked with users to determine areas of technology in need of improved usability.
Planned and implemented upgrades to system hardware and software.
Resolved issues and escalated problems with knowledgeable support and quality service.
Education
Diploma - Network Systems Technology
Herzing College
10.2018
Bachelor of Information Technology - Information Technology Engineering
University of Kent
Canterbury, United Kingdom
07.1996
Skills
Systems Analysis
Data Modeling
Software development life cycle
System Maintenance
Requirements Gathering
Network Administration
System Upgrades
Information Security
Diagnostic Tools
Cybersecurity
Application support
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
3D Printing Certification
Additional Information
Operating Systems Windows XP, 7, 8 &10, Windows Servers NT 4.0 2000, 2003, 2008, 2012, 2016,
2019, SCO and AT&T UNIX, Linux.
Network Protocols WIFI/WIMAX, TCP/IP, DNS, DHCP, WINS, E6, Routing and Mail Protocols.