Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Javaria Ahsan

Summary

Data professional with 9+ years of experience designing data models and analyzing large-scale structured (SQL, Python) and unstructured (JSON, text, logs) datasets to drive actionable business insights. Advanced in Python (pandas, NumPy) for automation, financial and risk modeling, and fraud/AML analytics. Skilled in building interactive Tableau dashboards to visualize KPIs, monitor account activity, and quantify fraud and risk strategy impact. Experienced in presenting complex analyses to senior leadership, translating data into clear insights, and influencing strategic decisions grounded in data. Currently completing a Data Science Certificate through the University of Waterloo and University of Toronto. Expert in Microsoft Excel (VLOOKUP, Pivot Tables, Macros), PowerPoint, and Word.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Manager, Culture & Conduct Data Analytics and Insights

Royal Bank of Canada
Toronto, ON
01.2021 - Current
  • Developed a machine learning program using Python to detect potential fraudulent loan openings, resulting in an 18% reduction in PCL (Provision for Credit Losses) over an 18-month period by enabling early risk identification and intervention. ~78% fraud hit rate (confirmed fraud/potential fraud).
  • Monitor and maintain quarterly Python scripts and Tableau Dashboards to identify potential conduct issues across branches, proactively preventing client misinformation and ensuring adherence to best practices and regulatory standards.
  • Naturally curious and proactive in exploring data beyond routine tasks. This mindset led to the discovery of a $40,000+ fraud attempt through independent data investigations using advanced SQL and Python analysis.
  • Learned Figma and earned certification in UI/UX Design, leading the development of a custom case management tool to streamline fraud case tracking, reducing case handling time from 2 hours to 45 minutes, and supporting a team of 10+ investigators.
  • Active member of the Social Committee, organizing and hosting weekly virtual events to foster team engagement, connection, and morale across a remote workforce; drove participation growth from 14% to 45% within one month.
  • Actively mentor women in data and technology, providing guidance on career development, technical skills and industry navigation to support diversity and empowerment in STEM fields.

Manager, Retail Operations and Strategy Implementation

Royal Bank of Canada
Toronto, ON
01.2018 - 01.2021
  • Using predictive modelling, developed and implemented corporate-wide initiative to increase auto loan bookings through strategic prioritization of work; expected lift of 2% annually and ~$1.4M in profit.
  • Integral in designing, developing, and implementing enhanced profitability model through java code; ~780 lines of code to develop entirety of project, resulting in reduction of losses by 30% annually.
  • Create and distribute insightful reporting on a monthly cadence to monitor and provide feedback on various strategies and their performance over time using SAS for data gathering and Excel and Tableau for data visualizations.
  • Initiated team wide project to track and monitor all testing methods to ensure lowest defect rate and create best practices among while still ensuring integrity of testing procedures.
  • Referred to as Subject Matter Expert for all project implementations, project design, and database queries.
  • Communicate and influence team and stakeholders by recommending key actions to improve business performance grounded in solid data and logic using SAS technology to gather key insights; consolidate large amounts of data and present findings to non-technical audience.
  • Develop key credit, policy, and profitability strategies in IBM based software to automate adjudication process for consumer auto loans.
  • Leverage various testing methodologies such as Champion/Challenger techniques to monitor and improve hypotheses and gain further insights on expected behaviour.

Senior Analyst, Wholesale Operations

Loblaw Companies Limited
Brampton, ON
01.2016 - 01.2018
  • Initiated the change in upgrading of Service Level Reporting to continue to strive for accurate inventory on hand and achieve availability concerns. Service Level increased 15 basis points within 8 months of implementation.
  • Presented, executed, and monitored a division-wide project to increase Net Promoter Score across all stores. Positive NPS results increased by 37% within the first three months and negative results declined 17%.
  • Created and distributed Operations Scorecard for 56 stores nationally to track performance, identify outliers, and provide visibility into issues for process improvement.
  • Coordinate bi-weekly calls involving upper management across multiple departments to discuss upcoming promotional strategies and identify any potential risks in strategies prior to launch.
  • Implemented key reporting within MicroStrategy to cater to the Operations, Merchandising, Marketing, and Business Development teams. Analytics based decision making grew significantly within the business.
  • Provide ad hoc reporting as necessary by multiple teams with strict timelines.

Education

Honours BA - Economics with Management Option

Wilfrid Laurier University
Waterloo, ON
01-2015

Skills

  • Advanced Data Analysis & Interpretation
  • Data Modeling & Database Management
  • Fraud Analytics & Risk Strategy
  • CRM Systems & Data Operations
  • Business Impact & KPI Optimization
  • Cross-Functional Communication

Accomplishments

  • Won 2020 Annual One RBC Team Award for my extensive work in mitigating losses with the after-effects of COVID-19 within the automotive finance portfolio.
  • Won 2019 Quarter Three Award for designing, testing, and implementing new real-time profitability model within 9 months of starting at RBC.
  • Selected to participate in intensive companywide Analytics Program to help other areas of the business for a short term.

Certification

  • Data Science Certificate, University of Waterloo - Ongoing

Interests

Crocheting garments, accessories, and plushies, a hobby that combines problem solving with long term dedication Crafting with Cricut to design and create personalized projects, developing precision, patience, and creativity Reading a wide range of genres and participating in two book clubs and leading one, coordinating discussions and encouraging engagement around shared reading

Timeline

Senior Manager, Culture & Conduct Data Analytics and Insights

Royal Bank of Canada
01.2021 - Current

Manager, Retail Operations and Strategy Implementation

Royal Bank of Canada
01.2018 - 01.2021

Senior Analyst, Wholesale Operations

Loblaw Companies Limited
01.2016 - 01.2018

Honours BA - Economics with Management Option

Wilfrid Laurier University

Similar Profiles

  • HEATHER PETTITHEATHER PETTIT

    <ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company

  • Shalu MathurShalu Mathur

    Senior Manager Analytics and Insights at NineSenior Manager Analytics and Insights at Nine

  • RAKESH BABOOTARAKESH BABOOTA

    Data Analytics, Insights & Business Reporting at Bennett Coleman and Co Ltd.Data Analytics, Insights & Business Reporting at Bennett Coleman and Co Ltd.

  • Deepa DasDeepa Das

    Senior Data Scientist, Insights & Analytics at 84.51 (Kroger)Senior Data Scientist, Insights & Analytics at 84.51 (Kroger)

CREATE PROFILE
Javaria Ahsan