Jatin Sarpal

Vancouver,BC

Summary

Dynamic sales professional with extensive experience in fostering customer relationships and leveraging partnerships to drive revenue growth. Proven track record in strategic networking, effectively introducing products, and identifying customer needs to deliver tailored solutions. Key competencies include relationship management, persuasive communication, and strategic planning. Committed to advancing sales initiatives that align with organizational goals.

Overview

years of professional experience

Work History

Personal Banking Associate

TD Canada Trust

Vancouver, BC

05.2018 - Current

Trained new employees on banking products, services, and compliance standards, fostering a knowledgeable workforce.
Managed client accounts, ensuring accurate transaction processing and exceptional service delivery.
Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Participated in regular staff meetings to discuss strategies for increasing sales goals and meeting customer expectations.
Developed and deepened relationships with new and existing clients to advance progress and improve business.
Performed administrative duties such as filing paperwork, entering data into systems and preparing documents for meetings.

Samsung Ambassador

Premium Retail Service

Vancouver, British Columbia

09.2017 - 04.2018

Enhanced customer knowledge on services provided at various events.
Demonstrated professionalism and efficiency collaborating with leadership.
Created attractive visual displays for new products and current promotions.
Identified customer needs by asking questions and advising on best solutions.

Sales Associate

Bell Mobility

Vancouver, BC

02.2015 - 08.2017

Answered incoming telephone calls to provide store, products and services information.
Demonstrated product features and benefits for customers' needs.
Engaged customers in friendly, professional dialogue to determine needs.
Attended weekly team meetings to review performance goals and objectives.

Education

Some College (No Degree) - Business Marketing

Langara College

Vancouver, None

Skills

Cash Management
Client Account Management
Customer service
Employee training
Client relationship management
Prospecting clients
Sales Closing Techniques
Cross-selling products and services

Up-selling
In-Depth Product Knowledge
Effective Time Management
Proficient in Communication
Fluent in English and Punjabi
Effective Sales Techniques
Proficient in Microsoft Office Suite
Product Sales Expertise

Affiliations

Basketball and Football
Hikes

References

References available upon request.

Timeline