Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JASWINDER KAUR

Brampton,ON

Summary

A career oriented and enthusiastic individual. Genuinely a smart working person who can strive all the way to achieve targets laid. Highly organized, forward thinking and responsive to changing technology. To work in a challenging and dynamic environment.

Overview

3
3
years of professional experience

Work History

Customer Service Sales Representative

Banas Stones Inc.
01.2025 - 03.2025
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.

Cashier Helper

Wah G Wah
01.2024 - 07.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
  • Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
  • Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.

Food Service Team Lead

Menasha Packaging Company
01.2023 - 12.2023
  • Reduced wait times by implementing efficient order processing systems and staff scheduling practices.
  • Oversaw inventory management to maintain optimal stock levels and reduce costs.
  • Conducted regular performance evaluations for continuous improvement of individual team members'' skills and abilities.
  • Spearheaded marketing efforts to raise awareness about the establishment within the community, attracting new customers through social media campaigns or local partnerships.

Food Handler

Grocery Store Outlet
09.2022 - 12.2022


  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Cashier and Pharmacist

Shoppers Drug Mart
05.2022 - 08.2022
  • Worked as a cashier and customer service
  • Handled store with my customer service skills.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

Business General - BUSINESS GENERAL

NORTHERN COLLEGE
12.2023

High School Diploma -

SECONDARY SCHOOL
03.2020

Skills

  • Customer service
  • Cash handling
  • Order processing
  • Effective communication
  • Problem solving
  • Adaptation to high volume
  • Goal oriented
  • Conflict resolution

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional

Timeline

Customer Service Sales Representative

Banas Stones Inc.
01.2025 - 03.2025

Cashier Helper

Wah G Wah
01.2024 - 07.2024

Food Service Team Lead

Menasha Packaging Company
01.2023 - 12.2023

Food Handler

Grocery Store Outlet
09.2022 - 12.2022

Cashier and Pharmacist

Shoppers Drug Mart
05.2022 - 08.2022

High School Diploma -

SECONDARY SCHOOL

Business General - BUSINESS GENERAL

NORTHERN COLLEGE

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