Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Jassie Guidi

Kelowna,BC

Summary

Accomplished Personal Shopper at Real Canadian Superstore, adept in customer service and planning and organization, enhanced shopping experiences through meticulous attention to detail and efficient route planning. Mentored new staff, fostering professional growth, and consistently exceeded accuracy and timeliness goals, demonstrating a commitment to excellence and a results-driven approach.

Overview

14
14
years of professional experience

Work History

Personal Shopper

Real Canadian Superstore
02.2020 - 06.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Cashier

Home Depot
10.2009 - 12.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Upsold additional products and services to increase revenue.
  • Performed cash, card and check transactions to complete customer purchases.

Education

No Degree - Business Administration Certificate

Bow Valley College
Calgary, AB
06.2015

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Household Management
  • Meal Planning
  • Child Development
  • Hygiene maintenance
  • Nutrition knowledge
  • Activity Coordination
  • Activities scheduling
  • Time management skills
  • Refunds and exchanges
  • Promotions and Discounts Understanding

Languages

English
Native or Bilingual
French
Limited Working

Additional Information

My resume by a work stand point is limited, but for the last twelve years I have mostly been a stay at home mom to four children. I have managed my home, meal plan and organize all activities and school needs!

Timeline

Personal Shopper

Real Canadian Superstore
02.2020 - 06.2023

Cashier

Home Depot
10.2009 - 12.2011

No Degree - Business Administration Certificate

Bow Valley College

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Jassie Guidi