Jasraj Singh
Edmonton,Canada
Summary
Compassionate and reliable professional transitioning into the Child & Youth Care and Community Support field. Brings strong experience in high-pressure, client-focused environments with excellent communication, crisis response, and problem-solving skills. Completed Trauma-Informed Care training and holds current CPR certification, Child Intervention Record Check, and Police Clearance. Passionate about supporting vulnerable individuals and committed to ongoing learning and professional development.
Overview
6
6
years of professional experience
Work History
Truck Driver(Steel Hauling)
Dean Cartage Inc
Stoney Creek, ON
05.2024 - 04.2026
- Executed transportation of steel and industrial materials across designated routes, ensuring adherence to stringent safety protocols.
- Monitored surroundings, road conditions, and potential hazards to uphold safety standards.
- Adhered to structured schedules and met time-sensitive delivery requirements, showcasing reliability and routine discipline.
- Coordinated ongoing communication with dispatch warehouse staff and site personnel, promoting professionalism and mutual respect in all exchanges.
- Executed high-responsibility tasks autonomously while demonstrating focus and emotional resilience under pressure.
Passenger Service Agent
Flair Airline
Toronto, ON
01.2022 - 04.2024
- Supported diverse individuals including families, seniors, and individuals under stress or crisis
- Assisted passengers with documentation, problem-solving, and emotional regulation during delays/cancellations
- De-escalated conflicts and handled complaints in high-pressure environments
- Collaborated with team members to ensure safety and positive client experiences
- Assisted passengers with check-in procedures and boarding processes to ensure timely departures.
Gas Station Manager
Chevron
Nanaimo, BC
06.2020 - 12.2021
- Managed daily operations to ensure efficient fuel and convenience store service.
- Supervised team performance, providing training and support for optimal customer service.
- Implemented inventory management practices to reduce waste and improve stock levels.
- Conducted safety audits to maintain compliance with health and environmental regulations.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
Education
Diploma - Hospitality Management
Vancouver Island University
Nanaimo, BC05.2022
Skills
- Strong desire to work with youth, families, and vulnerable populations
- Quick learner with a growth mindset
- Adaptable, patient, and emotionally aware
- Trauma-Informed Care Training (completed) & CPR & First Aid Certified
- Child Intervention Record Check & Police Clearance (current)
- Strong interpersonal and communication skills
- Crisis handling and conflict resolution & Cultural sensitivity and empathy
- Ability to build trust with diverse populations
- Team collaboration and independent work
- Strong documentation and organizational skills
Timeline
Truck Driver(Steel Hauling)
Dean Cartage Inc
05.2024 - 04.2026
Passenger Service Agent
Flair Airline
01.2022 - 04.2024
Gas Station Manager
Chevron
06.2020 - 12.2021
Diploma - Hospitality Management
Vancouver Island University