Jaspreet Kaur Sohi
Kingston,ON
Summary
Driven professional with a track record of enhancing customer satisfaction and improving food safety standards at Subway. Skilled in food preparation and staff scheduling, I excel in proactive problem resolution and team performance optimization. Demonstrated ability to develop strong relationships and maintain high sanitation procedures, ensuring top-notch service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Food Supervisor
Subway
08.2020 - Current
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
Manager
Subway
01.2022 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
ECE Teacher Placements
Corner Club House
01.2021 - 04.2021
- Developed strong relationships with parents through regular communication, involving them in their child''s education process.
- Maintained fun, interactive, clean and well-organized classroom.
- Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills continually.
Education
Early Childhood Education Diploma - Early Childhood Education
St. Lawrence College
Kingston, ON04.2021
Skills
- Food Preparation
- Scheduling Staff
- Sanitation Procedures
- Food presentation
Languages
English, Punjabi and Hindi
Timeline
Manager
Subway
01.2022 - 05.2024
ECE Teacher Placements
Corner Club House
01.2021 - 04.2021
Food Supervisor
Subway
08.2020 - Current
Early Childhood Education Diploma - Early Childhood Education
St. Lawrence College
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