Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaspreet Kaur Saini

Kitchener-Waterloo,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. With a strong background in guiding and assisting customers, helping coworkers and completing important tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care.

Overview

7
7
years of professional experience

Work History

Data Entry Clerk

CareRX Pharmacy
08.2023 - Current
  • Organized, sorted, and checked input data against original documents.
  • Coordinated with cross-functional teams to gather necessary information for accurate record-keeping and reporting purposes.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
  • Used computer software to store and retrieve data.
  • Sorted documents and maintained organized filing process.
  • Compared transcribed data with source document to detect and correct errors.
  • Assisted with developing data entry processes.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Pharmacy Assistant

CareRX Pharmacy
01.2022 - 08.2023
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Performed filing, copying, faxing and other clerical tasks.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

Supervisor

Burrito Boyz
08.2020 - 12.2021
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached staff members to develop long-term career goals.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Implemented strategies to take advantage of new opportunities.
  • Mitigated work flow down time, accurately scheduling enterprise service installation completion.

Retail Pharmacist

Arora Medical Hall
01.2017 - 05.2018
  • Managed medication inventory.
  • Ordered supplies according to expected pharmacy needs.
  • Provided patients with pamphlets and verbal instructions about how to properly take, handle and store medications.
  • Dispensed and controlled both prescription and non-prescription medications.
  • Participated in budget and financial management duties.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Answered patient questions and data requests.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Dispensed drugs in hospital environments.
  • Prepared medications based on physician orders.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.

Education

Associate of Applied Science - Canadian Healthcare For Foreign Trained Profession

Mohawk College
Hamilton, ON
01.2019

Bachelor of Science - Pharmaceutical Medicine

Punjab Technical University
Jallandhar , Punjab (India)
05.2016

Skills

  • Time Management
  • Critical Thinking
  • Customer Service
  • Detail-Oriented
  • Microsoft Office
  • Problem-Solving
  • Decision Making
  • Collaboration

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Data Entry Clerk

CareRX Pharmacy
08.2023 - Current

Pharmacy Assistant

CareRX Pharmacy
01.2022 - 08.2023

Supervisor

Burrito Boyz
08.2020 - 12.2021

Retail Pharmacist

Arora Medical Hall
01.2017 - 05.2018

Associate of Applied Science - Canadian Healthcare For Foreign Trained Profession

Mohawk College

Bachelor of Science - Pharmaceutical Medicine

Punjab Technical University

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Jaspreet Kaur Saini