Oyuki Zuniga
San Pedro
Summary
Versatile and motivated professional with a diverse background spanning healthcare, sales, customer service, marketing, and administrative operations. Certified Nursing Assistant (CNA) with hands-on experience providing compassionate patient care, coordinating patient services, and assisting individuals with complex medical conditions. Skilled at building strong client relationships, resolving concerns, managing schedules, maintaining accurate documentation, and thriving in fast-paced environments. Known for exceptional communication, problem-solving, adaptability, and a strong work ethic, with the ability to deliver outstanding service while supporting both patients and business operations.
Overview
1
1
Certification
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Data Entry Clerk
GLOBAL PARATRANSIT INC.
01.2024 - Current
- Process invoices, estimates, work orders, and purchase orders.
- Maintain accurate digital and paper records.
- Verify data for accuracy and correct any discrepancies.
- Answer phones, schedule appointments, and assist customers as needed.
- Communicate with mechanics and service advisors regarding repair updates.
- Track parts orders, inventory, and vendor invoices.
- Scan, file, and organize shop documents.
- Process payments and assist with basic bookkeeping tasks.
- Perform general office and administrative duties.
Respite Worker
Cambrian
01.2024 - Current
- Participated in enjoyable activities with clients to provide mental stimulation.
- Treated minor symptoms and wounds.
- Assisted patients with hygiene, diet and mobility practices.
- Made transportstion arrangements and accompanied clients for appointments, errands and outings.
- Assisted ill, disabled and elderly clients by providing companionship and comfort.
- Performed cooking, cleaning and washing linens.
- Maintained hygienic and safe environments through frequent sanitation and cleaning.
- Built strong and trusting repport with clients and loved ones.
- Mainteined cleanliness of clients environment by cleaning surfaces and weshing clothes or dishes.
- Assisted clients with mintsining good personal hygiene.
- Monitored clients activity levels and helped prevent sedentary behavior.
- California ca
Private Caregiver
Private Care
Los Angeles
11.2025 - 07.2026
- Provided comprehensive one-on-one care for a client with advanced neurological impairment requiring total assistance with all activities of daily living (ADLs).
- Assisted with all transfers and mobility, including safe patient handling, repositioning, dressing, bathing, grooming, toileting, feeding, and medication reminders.
- Supported physical therapy exercises and accompanied the client to rehabilitation and gym sessions to encourage mobility and maintain strength.
- Monitored and assisted with oxygen equipment and other therapeutic devices while following established care plans.
- Administered B12 injections and assisted with IV wellness therapies as directed by the client and care team.
- Delivered compassionate communication and emotional support, becoming highly attuned to the client’s speech despite severe communication limitations.
- Coordinated daily schedules, transportation, appointments, recreation, meal preparation, housekeeping, and all aspects of personal care to ensure comfort, dignity, and quality of life.
- Maintained accurate documentation, observed changes in condition, and communicated effectively with family members and healthcare providers.
Data Entry Clerk
01.2024 - 09.2025
- Accurately entered and verified data into company database, ensuring high levels of accuracy and completeness
- Performed regular data quality checks to identify and correct errors, maintaining a clean and reliable database
- Managed large volumes of data entry tasks within tight deadlines, consistently meeting or exceeding productivity targets
- Collaborated with cross-functional teams to gather necessary information for data entry purposes
- Created standardized templates for data entry forms, improving consistency across the organization
- Resolved discrepancies or missing information by conducting thorough research using various sources
- Assisted in training new team members on proper data entry techniques and best practices
- Generated reports on key performance indicators (KPIs) related to data accuracy, timeliness, and productivity
- Ensured compliance with company policies and procedures during all stages of the data entry process
- Performed regular backups of databases to prevent loss of critical information
- Conducted periodic audits on existing records to identify any inconsistencies or inaccuracies
- Collaborated with external vendors or partners for accurate exchange of data between systems
- Maintained a record accuracy rate above XX% throughout tenure as a Data Entry Clerk
- Served as subject matter expert on company's proprietary database system, providing guidance and support to colleagues
Sales Representative
T-Mobile
02.2023 - 11.2023
- Hawthorne, CA
Brand Ambassador
Clear Me
03.2022 - 01.2023
- I was a brand Ambassador for the company Clear my role in this company is to not only verify and walk people to the correct line making their flying experience way smoother and faster but to also attract people and get them interested into enrolling with me.
- With that I have great customer service and know how to get people to stop and engage with me under the circumstances that they are on a schedule to meet their flight on time
- Los Angeles, CA
Administrative Assistant Office Entry
Gardena
01.2021 - 12.2022
- Organizing, managing, and keeping an office running
- Organizational tasks like file organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages.
- Updated and alphabetized records for 130+ customers and employees 5 days per week
- Performed other clerical duties such as answering the telephone, sorting and distributing mail, running errands, and sending faxes
- Transmitted work electronically to company's 11 other locations
- Researched to fill in and finalize incomplete documents
- Maintained hard copy backups of all sensitive information
Site Supervisor/Security Guard
CSC (Corporation Service Company)
06.2021 - 11.2022
- Good communication skills with people/ co workers
- Making sure it's a safe environment
- Making sure there's no altercations
- Leading people
- Directing people
- Assuring people get to their destination
- Communication
- Make sure my deployment takes breaks and lunch accordingly
- Inglewood, CA
Phlebotomist Internship
Montes Medical Group
- Confidently and carefully drew blood from patients of all ages.
- Collected specimens according to established procedures.
- Complied with departmental policies, protocols, and procedures.
- Maintained all phlebotomy logs in a timely and organized manner.
- Provided care to patients following established standards and
- Drew quality blood samples from patients and prepared specimens for lab testing
- Performed a variety of routine blood draws from patients including venipuncture's, hand puncture and finger sticks using standard equipment.
- Performed various quality control procedures to maintain compliance with internal and regulatory requirements.
- Blood smears
Education
CNA - CNA
Gerthill Health School
Gardena, CA 08.2024 - 12.2024
Phlebotomy - Phlebotomy
Montes Healthcare College
Gardena, CA 08.2023 - 12.2023
High school diploma -
Compton High School
Skills
- Negotiation
- Succession planning
- Hospitality
- Adaptability
- Conflict resolution
- Venipuncture
- Outside sales
- Tech savvy
- Group and individual instruction
- Bilingual
- Conflict management
- Restaurant experience
- Clerical experience
- Childcare
- Recreational therapy
- QuickBooks
- Live chat
- Cash handling
- Databases
- Guest services
- Windows
- Filing
- CRM software
- Account management
- Salesforce
- Leadership
- Quality control
- Mac OS
- Memory care
- Care plans
- Customer support
- Pricing
- Google Docs
- Strategy implementation
- Customer service
- Writing skills in both English and Spanish
- Computer skills
- Compassion
- Human resources
- Responsible
- Production planning
- Supervising experience
- Security
- Order entry
- AI
- Cash register
- Marketing
- Personal assistant experience
- Order fulfillment
- Typing
- Order management system
- Sales
- Resourceful
- Computer operation
- Technical support
- Data entry
- Excellent work ethic
- Multitasking abilities
- IOS
- Communication skills
- Blood sampling
- Cleaning
- Critical thinking
- Organization and time management
- Time management
- Kitchen Experience
- Patient interaction
- Analysis skills
- GPS
- Writing skills
- Merchandising
- Patient Care
- Caregiving
- Commercial Cleaning
- Senior care
- Team building
- Organizational skills
- Contracts
- Microsoft Office
- Specimen collection / processing
- Upselling
- Serving
- Patient Care
- Total Assistance with Activities of Daily Living (ADLs)
- Neurological Patient Care
- Physical Therapy Assistance
- Safe Patient Transfers
- Gait Belt & Transfer Techniques
- Mobility Assistance
- Range of Motion (ROM) Exercises
- Oxygen Equipment Assistance
- Vital Signs Monitoring
- Medication Reminders
- B12 Injection Administration (if within your training/role)
- Medical Equipment Assistance
- Patient Observation & Reporting
- Electronic Health Records (EHR) Documentation (if applicable)
- Care Coordination
- Appointment Scheduling & Transportation
- Patient Advocacy
- Compassionate Patient Care
- Communication with Speech-Impaired Patients
- Dementia & Cognitive Support (if applicable)
- Infection Control
- Personal Hygiene & Grooming Assistance
- Meal Preparation & Feeding Assistance
- Toileting & Incontinence Care
- Positioning & Pressure Injury Prevention
- Housekeeping & Home Management
- Family Communication
- Time Management
- Multitasking
- Problem Solving
- Team Collaboration
- HIPAA & Patient Confidentiality
- Customer Service
- Empathy & Emotional Support
- Reliability & Professionalism
- Attention to Detail
- Crisis Management
Certification
- Driver's License
- Food Handler Certification
- Guard Card
- BLS Certification
- Certified Phlebotomy Technician
- RBT Certification
- CPR Certification
- First Aid Certification
- Act 120
- Public Health 101 Series
- CNA Certificate
- Health Equity & Environmental Justice 101
- AED Certification
Languages
- Spanish
- English
Timeline
Private Caregiver
Private Care
11.2025 - 07.2026
CNA - CNA
Gerthill Health School
08.2024 - 12.2024
Data Entry Clerk
GLOBAL PARATRANSIT INC.
01.2024 - Current
Respite Worker
Cambrian
01.2024 - Current
Data Entry Clerk
01.2024 - 09.2025
Phlebotomy - Phlebotomy
Montes Healthcare College
08.2023 - 12.2023
Sales Representative
T-Mobile
02.2023 - 11.2023
Brand Ambassador
Clear Me
03.2022 - 01.2023
Site Supervisor/Security Guard
CSC (Corporation Service Company)
06.2021 - 11.2022
Administrative Assistant Office Entry
01.2021 - 12.2022
Phlebotomist Internship
Montes Medical Group
High school diploma -
Compton High School