Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Kennedy Heights Husky
08.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Prioritized helping customers over completing other routine tasks in store.
Subway Sandwich Artist
Subway
06.2022 - 08.2022
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Prepared and presented food in compliance with health and safety guidelines.
Prepared and served hot and cold sandwiches based on customer preferences.
Monitored inventory and requisitioned low-stock items.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Store Associate and Food Handler
Seven Eleven
02.2021 - 05.2021
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
Engaged in friendly conversation with customer to better uncover individual needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Front Desk Receptionist
Neha Beauty Salon
02.2021 - 05.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Confirmed appointments, communicated with clients, and updated client records.
Beautician Assistant
Orane International School Of Beauty & Wellness
02.2019 - 09.2019
Shampooed, conditioned, cut, colored, and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Offered exceptional service and support to walk-in and scheduled customers.
Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
Assisted hair stylists with colorwork by applying base colors and toner.
Used social media platforms to promote salon and services.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC
04.2023
High School Diploma -
Kamla Nehru Public School
Phagwara, Punjab
03.2019
Skills
Customer Needs
Promotional Support
Upselling
Time Management
Verbal/Written Communication
Merchandising Knowledge
Reliable and Punctual
Customer Service
Outgoing Personality
Stocking and Receiving
Flexible Schedule
Meeting Deadlines
Sales Goals Attainment
Cash Handling
Dining Area Maintenance
POS System Operation
Multi-Tasking Strength
Product Promotions
Listening Skills
Cleaning Techniques
Cash Register Operation
Teamwork and Collaboration
Retail Store Operations
Certification
Certified in Basic Beauty and Hair designing, from Orane International Beauty and Wellness in March 2020.
Certified in Gel extension, from Orane International Beauty and Wellness in March 2020.
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