Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sophi Wendt

Gatineau,QC

Summary

  • Bilingual
  • Works well with others
  • Enjoys learning
  • Energetic
  • Attentive to detail
  • Friendly

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Vans
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Beverage Server (seasonal)

Terry's Old Fashioned Lemonade
06.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.

Volunteer

Algonquin College Music Industry Arts
01.2023 - 04.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Checked tickets at door.
  • Front of House mixing.
  • Promoting artist with group of people.
  • Budget/financial planning.
  • Planned marketing.
  • Worked with team to put on charity event.
  • Planned entire schedule leading up to event.

Occasional Babysitter

Kelly Ross
09.2017 - 12.2019
  • Played games, worked on puzzles, and read books to young children.
  • Cared for children and completed associated tasks such as snack preparation and picking up toys.
  • Communicated with parents about daily activities and behaviors.
  • Provided distractions and calming methods when necessary.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored children's play activities to verify safety.

Assistant Dance Teacher

Greta Leeming School Of Dance
07.2018 - 07.2018
  • Supported dance students learning objectives through personalized and small group assistance.
  • Assisted teachers with supervision and care of group of 15 children.
  • Assisted dance teachers with classroom management to maintain positive learning environment.
  • Delivered personalized educational, behavioural and emotional support to individual students to enable positive learning outcomes.

Education

Ontario College Diploma - Music Industry Arts

Algonquin College
Ottawa, ON
08.2023

High School Diploma -

Symmes-D'Arcy McGee High School
Gatineau, QC
06.2022

Skills

  • Exceptional Customer Service
  • Point Of Sale Knowledge
  • Customer Needs
  • Customer Interactions

Accomplishments

  • Received consistent positive remarks for quality of care.
  • Efficiently served more than 300+ satisfied customers during an average shift at local festivals and fairs.
  • Increased student participation in the arts by engaging everyone in the process.
  • Put on special music performances for students and parents.

Certification


  • Certificate of Completion for Online Mentor Orientation from the Alberta Mentoring Partnership
  • Smart Serve Ontario Certificate

Timeline

Sales Associate

Vans
12.2023 - Current

Volunteer

Algonquin College Music Industry Arts
01.2023 - 04.2023

Beverage Server (seasonal)

Terry's Old Fashioned Lemonade
06.2022 - Current

Assistant Dance Teacher

Greta Leeming School Of Dance
07.2018 - 07.2018

Occasional Babysitter

Kelly Ross
09.2017 - 12.2019

Ontario College Diploma - Music Industry Arts

Algonquin College

High School Diploma -

Symmes-D'Arcy McGee High School

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Sophi Wendt