Summary
Overview
Work History
Education
Skills
Languages
Willing to learn about latest Technologies, Learning , Playing outdoor games.
Timeline
Generic

JASPREET SINGH

Brampton,ON

Summary

Dynamic Manager of Operations with a proven track record at Bajaj Finance, enhancing team productivity and customer satisfaction through effective communication and compliance with industry regulations. Skilled in decision-making and staff management, demonstrating the ability to thrive in high-pressure environments. Excelled in cross-functional team leadership and performance management, ensuring timely project delivery and operational excellence.

Overview

12
12
years of professional experience

Work History

Manager of Operations

Bajaj Finance
07.2018 - 03.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments
  • Quality check and Disbursement of consumer durable as well as doctor/pharmacists files.
  • Appraisal of gold and handle the whole process from loan booking in system to disbursement.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Arrange/Schedule meetings in person as well as digital platforms.
  • Cash Management and Customer Service
  • Admin work such as maintains branch stock and making balance between supply and demand.

Assistant Accountant

Jagdambay Industries
09.2015 - 11.2017
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Cash handling

Junior Relationship Executive

Muthoot Finance
06.2013 - 09.2015
  • Appraisal of gold and system booking to disbursement,
  • Cash Management
  • Money transfers



Data Collector

Nielsen Company
06.2012 - 06.2013
  • Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
  • Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
  • Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
  • Enhanced data accuracy by conducting thorough field research and collecting precise data points.

Education

Bachelors of Commerce - Accounting And Finance

Government College Hoshiarpur
Hoshiarpur,punjab,india
05.2012

High School Diploma -

Kendriya Vidayala No 2
Punjab,india
04.2009

No Degree - Matriculation

Kendriya Vidayala No 2
Punjab,india
03.2007

Skills

  • Teamwork and Collaboration
  • Self-motivated and Goal oriented
  • Decision-Making
  • Staff Management
  • Disciplined, Honest, Hardworking
  • Comfortable to work in different shifts and environment
  • Ability to perform under a high pressure work environment
  • Team Leadership
  • Customer Relations
  • Operations Management
  • Strategic Planning
  • Delegating Work
  • Customer Service Management
  • Administrative Management

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Willing to learn about latest Technologies, Learning , Playing outdoor games.

Always eager to update my knowledge in terms of  latest information's regarding global market and always interested to play cricket,football and tennis in my leisure time.

Timeline

Manager of Operations

Bajaj Finance
07.2018 - 03.2024

Assistant Accountant

Jagdambay Industries
09.2015 - 11.2017

Junior Relationship Executive

Muthoot Finance
06.2013 - 09.2015

Data Collector

Nielsen Company
06.2012 - 06.2013

Bachelors of Commerce - Accounting And Finance

Government College Hoshiarpur

High School Diploma -

Kendriya Vidayala No 2

No Degree - Matriculation

Kendriya Vidayala No 2

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