Jaspreet Singh
Surrey,BC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Operative
ABCoast Aviation Services
Richmond, BC
06.2023 - Current
- Providing high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Serving various positions like Bag-room operative, Security Escort and Customer service
- Comply with safety regulations and airport security protocols while escorting Airside.
- Demonstrated proficiency in conveying ideas and information clearly and concisely.
- Optimizing operational efficiency through strategic planning and using problem-solving skills to achieve optimal productivity.
Ramp Operations Supervisor
Prime Flight Aviation Services
Richmond, BC
03.2023 - 07.2023
- Organized and coordinated resources to ensure efficient utilization of staff and equipment.
- Investigated any incidents involving GSE or personnel that occurred during shift hours.
- Monitored employee performance and provided feedback for improvement when necessary.
- Supervised the loading and unloading of cargo and baggage onto and off aircraft safely and efficiently.
- Prepared reports and updated payrolland activity at the ramp on a daily basis.
- Developed staffing plans to meet operational needs while maintaining cost effectiveness.
- Ensured compliance with AA regulations regarding ground handling activities.
- Performed tows as per airline special requests to manage on-time performance
Ramp Operations Supervisor
Airport Terminal Services
Richmond, BC
11.2021 - 03.2023
- Oversaw ramp operations by assessing performance, determining schedules, and training on proper procedures.
- I delegated tasks and supervised ramp crew's during loading, unloading, and staging of cargo to achieve smooth and efficient transitions.
- Keep a regular check on GSE equipment.
- Work closely with the operations coordinator to manage all the tasks assigned to crew members.
- Towing aircraft from one gate to another as per airline requests to manage gate availability
- Brief crews on safety procedures and any other issues or updates.
- Successfully reduced and deferred the wait charges of flights by 5%
Operations Coordinator
Airport Terminal Services
Richmond, BC
09.2020 - 11.2021
- Monitor all flight activity while recording and updating daily flight records with key information
- Coordinate, obtain and track all gate and towing activity
- Accountable for monitoring operational performance while maintaining Service Level Agreements (SLA) statistics as well as daily performance statistics
- Working closely with duty manager and ramp Supervisor to ensure resources are allocated to the team accordingly to meet operational demands
- Ensures that unserviceable ground support equipment is reported to maintenance
- Managing ramp manpower to ensure adequate staffing for shift scheduling
Ramp Lead
Airport Terminal Services
Richmond, BC
01.2019 - 09.2020
- Verified accuracy of freight weights against documentation before loading onto aircraft.
- Enforced safety procedures while directing ground personnel in the safe operation of equipment.
- Prepare documents related to flight operations, such as load sheets and manifests.
- Managed a team of ramp agents by providing guidance, feedback, training, and support when needed.
- Organize and manage transportation activities for customer's baggage, including storage, loading, and unloading to and from the baggage compartment of aircraft
- Utilized specialized equipment such as belt loaders, push-back tractors, and baggage tugs safely while performing job duties.
- Operated conveyor belts,
Business Process Associate
Corix Water Products
Langley, BC
01.2018 - 12.2018
- I worked on maintaining pricing on the NAV ERP system for all the products offered by the company.
- Requisition of supplies and materials, as required, for inventory stock levels, projects, and assembly lines
- Maintained ongoing communications with suppliers and vendors regarding the cost of goods purchased
- Participated in year-end inventory count and updated all the product counts in the NAV ERP system
- I helped in setting up a master vendor sheet for all the pricing and current multipliers for approximately 400 vendors
Education
Post-Baccalaureate Diploma in Operations And Supply Chain Management -
Kwantlen Polytechnic University
Surrey, BC05-2019
Post-Baccaleurate Diploma in Computer Applications -
Panjab University
Chandigarh, India09-2017
Bachelor in Commerce -
Panjab University
Chandigarh, India09-2015
Skills
- Data Entry
- Microsoft Office
- Communication
- Problem-Solving
- Analytical Thinking
- Organization and Time Management
- Data Management
- Excellent Communication
- Planning
- Interpersonal Communication
- Training & Development
- Task Prioritization
- Leadership
- Team Management
- Safety Management
- Schedule Management
- Incident Reporting
- Task Delegation
- Operational Efficiency
- Quality Control
Certification
- Radio Operators Certificate - Aeronautical
References
References available upon request.
Timeline
General Operative
ABCoast Aviation Services
06.2023 - Current
Ramp Operations Supervisor
Prime Flight Aviation Services
03.2023 - 07.2023
Ramp Operations Supervisor
Airport Terminal Services
11.2021 - 03.2023
Operations Coordinator
Airport Terminal Services
09.2020 - 11.2021
Ramp Lead
Airport Terminal Services
01.2019 - 09.2020
Business Process Associate
Corix Water Products
01.2018 - 12.2018
Post-Baccalaureate Diploma in Operations And Supply Chain Management -
Kwantlen Polytechnic University
Post-Baccaleurate Diploma in Computer Applications -
Panjab University
Bachelor in Commerce -
Panjab University
- Radio Operators Certificate - Aeronautical
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