EMY THAMPI
Vancouver,BC
Summary
CPHR Candidate and MBA-HR graduate with over 4 years of experience in full-cycle recruitment and stakeholder consulting. Achieved over 100 successful placements and developed robust candidate pipelines in diverse environments. Background in sales and business development includes expertise in cold calling, client acquisition, and contract negotiation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Operative
AB Coast Aviation
Richmond, Canada
06.2023 - Current
- Enhanced operational efficiency through effective problem-solving and customer service skills.
- Addressed passenger queries and concerns to ensure satisfaction and support.
Talent Acquisition Administrator
Paladin Airport Security Services
Richmond, Canada
12.2024 - 08.2025
- Led end-to-end recruitment for unionized Screening Officer roles, managing over 100 applications.
- Partnered with hiring managers to define job specifications and sourcing strategies.
- Developed diversity-focused recruitment campaigns and innovative job advertisements for aviation roles.
- Conducted behavioral-based interviews to assess candidate skills and cultural alignment.
- Built and maintained a proactive talent pipeline for challenging positions.
- Organized recruitment events and collaborated with agencies to enhance outreach.
- Maintained market intelligence on industry talent trends to inform strategy.
- Generated KPI reports to evaluate time-to-fill and source effectiveness.
Logistics & Consumables Administrator
Paladin Airport Security Services
Richmond, Canada
06.2024 - 12.2024
- Facilitated onboarding and offboarding processes to enhance compliance with company policies.
- Conducted inventory audits to ensure accuracy in procurement records.
- Processed Transport Canada clearance applications and renewals as a signing authority.
- Generated regular reports on consumable and uniform inventory levels for management review.
Passenger Service Agent - Unionized
ATS - Flair Airlines
Richmond, Canada
03.2023 - 07.2023
- Achieved 95% customer satisfaction rate through delivery of high-quality passenger service.
- Streamlined check-in process, significantly reducing wait times for travelers.
Human Resource Manager
UK Student Helpline
India
09.2022 - 01.2023
- Managed HR operations and led a team of five for recruitment, onboarding, training, and employee support.
- Guided students on academic and career pathways, resulting in 20% enrollment increase.
- Designed recruitment strategies and organized sourcing events to enhance talent pipelines.
- Maintained HR documentation compliance with 95% accuracy across employee records.
- Introduced onboarding and training programs that improved new hire readiness and performance.
- Advised management on workforce planning, employee performance, and conflict resolution strategies.
- Monitored visa processes to ensure timely document submission, achieving 95% success rate.
Human Resource Coordinator
EOX Vantage
India
10.2019 - 08.2022
- Delivered over 35 hires monthly across technical and non-technical roles, reducing time-to-fill by 25%.
- Launched campus recruitment initiatives, establishing a pipeline of 200+ pre-qualified candidates.
- Coordinated with recruitment agencies to fulfill hiring needs efficiently.
- Conducted onboarding and training programs for new hires to ensure smooth integration.
- Facilitated performance improvement plans and conflict resolution meetings as necessary.
- Developed and enforced HR policies and procedures for organizational compliance.
- Managed HRIS, generating recruitment reports and overseeing payroll and HR processes.
- Analyzed employee turnover and performance metrics, offering actionable insights to leadership.
Subject Matter Expert
EOX Vantage
India
07.2018 - 09.2019
- Implemented new insurance policies and procedures to improve service quality.
- Conducted quality assurance reviews, significantly reducing errors.
Education
Master of Business Administration - Human Resource
University Canada West
03.2024
Bachelor of Technology - Information Science Engineering
01.2018
Skills
- Full-cycle recruitment
- Advanced sourcing
- Networking and relationship building
- Diversity and inclusion hiring
- Behavioral interviewing techniques
- Compensation analysis
- Market research insights
- HRIS and ATS proficiency
- Stakeholder engagement
- Hiring manager collaboration
- Employee onboarding
- Data-driven recruitment metrics
- Microsoft Office Suite
- Google Workspace tools
- Virtual communication platforms
Certification
- CPHR Candidate
- Conflict Management
- Officevibe Tools
Affiliations
- Mentor Make A Difference Organization: Supported and guided children affected by AIDS.
- Entrepreneurship – Founded and scaled an e-commerce clothing brand.
- Managed and increased family business revenue through direct sales, marketing campaigns, and client relationship management.
Timeline
Talent Acquisition Administrator
Paladin Airport Security Services
12.2024 - 08.2025
Logistics & Consumables Administrator
Paladin Airport Security Services
06.2024 - 12.2024
General Operative
AB Coast Aviation
06.2023 - Current
Passenger Service Agent - Unionized
ATS - Flair Airlines
03.2023 - 07.2023
Human Resource Manager
UK Student Helpline
09.2022 - 01.2023
Human Resource Coordinator
EOX Vantage
10.2019 - 08.2022
Subject Matter Expert
EOX Vantage
07.2018 - 09.2019
Master of Business Administration - Human Resource
University Canada West