ANUPREET KAUR
Brampton,Canada
Summary
Resourceful professional in emergency communications, recognized for high productivity and efficient task completion. Skilled in crisis management, rapid response coordination, and clear communication. Excel at prioritizing caller needs, multitasking under pressure, and utilizing empathy and decision-making to navigate challenging situations effectively.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Security Dispatcher
Paladin Security Group
Brampton, Canada
06.2025 - Current
- Monitor security systems, alarms, and communications to ensure rapid response to incidents.
- Dispatch security personnel and coordinate emergency response across multiple sites.
- Maintain detailed incident logs and operational reports.
- Train new dispatchers on control room procedures and dispatch software.
Scheduling Coordinator
Commissionaires
Oakville, Canada
04.2024 - 05.2025
- Coordinated schedules for multiple security teams ensuring complete shift coverage.
- Managed workforce scheduling using specialized scheduling software.
- Resolved staffing conflicts and supported daily operational planning.
- Assisted in training staff on scheduling systems and procedures.
Security Dispatcher
GardaWorld Security
Toronto, Canada
12.2023 - 03.2024
- Coordinated campus patrol dispatch and monitored security systems.
- Responded to security incidents and documented occurrences in electronic databases.
- Maintained communication with field personnel and operations teams.
Master Scheduler (Portfolio Scheduler)
GardaWorld Security Services
Toronto, Canada
08.2023 - 12.2023
- Managed scheduling for residential security sites across the GTA.
- Optimized workforce allocation to maintain operational coverage.
- Facilitated communication between supervisors, guards, and management.
National Alarm Dispatcher
GardaWorld Control
Toronto, Canada
06.2023 - 08.2023
- Monitored alarm systems, CCTV, and radio communications.
- Coordinated responses to emergency alerts and security events.
- Maintained accurate dispatch and incident records.
Tactical Scheduler
GardaWorld
Toronto, Canada
08.2022 - 06.2023
- Scheduled and deployed security personnel across multiple sites.
- Maintained operational data and staffing records.
- Supported daily operations through effective workforce coordination.
Security Guard
GardaWorld Security Services
Brampton, Canada
07.2019 - 08.2022
- Maintained site security through access control and patrol monitoring.
- Conducted safety inspections and hazard checks.
- Responded to employee and visitor inquiries while ensuring compliance with security procedures.
Education
Diploma - Early Childhood Education
Herzing College
Montréal, QCSkills
- Emergency coordination
- Dispatch software
- Operational reporting
- Alarm monitoring
- Incident response
Timeline
Security Dispatcher
Paladin Security Group
06.2025 - Current
Scheduling Coordinator
Commissionaires
04.2024 - 05.2025
Security Dispatcher
GardaWorld Security
12.2023 - 03.2024
Master Scheduler (Portfolio Scheduler)
GardaWorld Security Services
08.2023 - 12.2023
National Alarm Dispatcher
GardaWorld Control
06.2023 - 08.2023
Tactical Scheduler
GardaWorld
08.2022 - 06.2023
Security Guard
GardaWorld Security Services
07.2019 - 08.2022
Diploma - Early Childhood Education
Herzing College