Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JASPREET KAUR

Kamloops,Canada

Summary

Experienced Food Service Supervisor at Nando's Strawberry Hill with strong skills in organization and relationship-building. Demonstrated exceptional performance in cash handling and consistently improving customer satisfaction. Effective in training new staff members and resolving customer complaints while prioritizing safety and maintaining high service standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

White Spot
09.2024 - Current
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Monitored food preparation, production, and plating for quality control.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Controlled food costs and managed inventory.

Shift Leader

Arby'S
06.2023 - Current
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Ordered new supplies and food to maintain service levels.
  • Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained health and food safety standards at all stages, from storage through delivery.

Food Service Supervisor

Nando's
06.2021 - 05.2023
  • Trained new employees in job duties, safety procedures, and company policies
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders and complaints in a timely manner
  • Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction
  • Ensured all safety regulations were met according to local health codes and standards
  • Utilized excellent communication skills when interacting with customers or vendors

Education

associate of arts - business

Kwantlen Polytechnic University
Surrey, BC
06.2023

Skills

  • Organizational Skills
  • Positive Attitude
  • Cash handling
  • Relationship Building
  • Staff leadership
  • Staff supervision

Certification

  • Food Safe Level 1
  • Serving It Right

Languages

English

Timeline

Food Service Supervisor

White Spot
09.2024 - Current

Shift Leader

Arby'S
06.2023 - Current

Food Service Supervisor

Nando's
06.2021 - 05.2023

associate of arts - business

Kwantlen Polytechnic University

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