JASPREET KAUR
Hamilton,Ontario
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
1
1
year of professional experience
Work History
Dispatch Coordinator
Truckadium
08.2023 - Current
- Improved response times by prioritizing urgent requests while maintaining attention to routine orders.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Ensured compliance with federal transportation regulations through diligent record keeping and adherence to safety standards.
- Assisted in the development of performance metrics for drivers, leading to increased productivity and accountability.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
Team Leader (Tim Hortons)
Manpreet Kaur
05.2023 - 07.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Truck Dispatcher Training Course -
Truckadium
Mississauga, Ontario08.2023
Business diploma -
Niagara college on the lake campus
Niagara-on-the-Lake, Ontario05.2023
Basic computer certification -
09.2022
Skills
- Logistics Management
- Scheduling proficiency
- Transportation knowledge
- Software Familiarity
- Knowledge of trucking industry and rules and regulation
- Multilingual in English, Punjabi and Hindi
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Dispatch Coordinator
Truckadium
08.2023 - Current
Team Leader (Tim Hortons)
Manpreet Kaur
05.2023 - 07.2023
Truck Dispatcher Training Course -
Truckadium
Business diploma -
Niagara college on the lake campus
Basic computer certification -
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