Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jaspreet Kaur

Brampton,ON

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Production Assistant

Apollo Health And Beauty Care
Toronto
04.2023 - 04.2024
  • Ensured compliance with production safety regulations.
  • Maintained communication between production staff and crew members.
  • Kept records of daily production activities.
  • Troubleshot issues that arose during productions with quick solutions.
  • Maintained a clean work environment at all times.

Order Packer

Mint Leaf Indian Restaurant
Caledon
12.2022 - 03.2023
  • Greeted customers and answered inquiries regarding products, services, and orders.
  • Ensured that all orders were filled accurately with the correct item numbers and quantities requested by the customer.
  • Checked outgoing packages to ensure they are properly addressed and labeled.
  • Assisted in training new employees on proper order packing techniques.
  • Packed products in accordance with specified instructions.

Medical Scribe

Ganga Orthopedic Clinic
Greater Noida
06.2021 - 10.2021
  • Compiled referrals for specialist appointments with appropriate documentation attached.
  • Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
  • Conducted phone triage using established protocols when answering calls from patients.
  • Maintained confidentiality of all patient information according to HIPAA regulations.

Education

Diploma - Office Administration- Health Services

Mohawk College of Applied Arts And Technology
Mississauga, ON
04-2024

High School Diploma -

Nainital Convent Senior Secondary School
Agwanpur, Afzalgarh, UP
03-2021

Skills

  • Billing support
  • HIPAA Compliance
  • Records Management
  • Medical Billing
  • Patient Registration
  • Telephone Etiquette
  • Proficient in Microsoft office suite, Word and Excel

Certification

  • Certificate of Privacy and Security Training for Health Care Providers using the EHR.
  • Certificate of Completion of Word 2019 Essential Training.

Languages

Punjabi
Native/ Bilingual
English
Full Professional
Hindi
Professional

References

References available upon request.

Timeline

Production Assistant

Apollo Health And Beauty Care
04.2023 - 04.2024

Order Packer

Mint Leaf Indian Restaurant
12.2022 - 03.2023

Medical Scribe

Ganga Orthopedic Clinic
06.2021 - 10.2021

Diploma - Office Administration- Health Services

Mohawk College of Applied Arts And Technology

High School Diploma -

Nainital Convent Senior Secondary School

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Jaspreet Kaur