Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jaspreet Kaur

Brampton,ON

Summary

Energetic and friendly individual with experience and skills to work at a wide range of settings. Great organizational skills and customer service. Seeking to leverage skills and experience to contribute to high quality development of the organization. Personal goals include, to expand my knowledge, hons my skills, and gain experience while providing outstanding customer service and excellent team-working skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Sardarji Grill And Chill Restaurants
05.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • knowledge of kitchen work like preparing sauces and presentation of food.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Truck Dispatcher

5k Solutions And Services
01.2023 - 05.2023

1. Familiar with all permits and authorities to run trucks within Ontario, Canada and USA.

2. Can operate loadlink and refine the search criteria ensuring trucks and always on road.

3.Can resolve driver problems while they are on route.

4. Know how to set up and negotiate with brokers.

5. Knowledge about certifications including C-TPAT,PIP, Smartway.

6. Know how to prepare invoices and customer bills.

Sales associate

Primus Costco
07.2022 - 12.2022
  • Knowledgeable About Providing Outstanding Customer Service And Sales Experience
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Customer Service Representative

Tim Hortons
06.2022 - 07.2022
  • Great customer service by serving them best and communicate with them perfectly
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Production Worker

Summer Fresh Salads
11.2021 - 06.2022
  • Production worker
  • Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
  • Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges.

Part time youth Worker (Volunteer)

Hope Community Centre
11.2021 - 06.2022
  • Observe and monitor children’s behavior
  • Interact with and maintain professional relationships with children and coworkers
  • Participated in meetings with stakeholders to discuss program objectives and strategies.
  • Assisted with special events and programs.

Education

Diploma of Business Management -

Alpha College of Business And Technology
01.2023

Graduated high school in Commerce Stream -

St Soldier Elite Convent school
01.2020

Skills

  • Communication Skills
  • Web Designing Language
  • C Language
  • Teamwork
  • Ability to work effectively
  • Time Management
  • Problem Solving
  • Computer Proficiency
  • Customer service skills
  • Confidence and organization skills
  • Problem-solving abilities
  • Critical Thinking

Languages

English
Full Professional

Certification

5k Solution and Service inc.

Professional Dispatcher, Trucking Safety and Business Management Course - october 2022.

  • License - Smart Serve

Timeline

Customer Service Representative

Sardarji Grill And Chill Restaurants
05.2023 - Current

Truck Dispatcher

5k Solutions And Services
01.2023 - 05.2023

Sales associate

Primus Costco
07.2022 - 12.2022

Customer Service Representative

Tim Hortons
06.2022 - 07.2022

Production Worker

Summer Fresh Salads
11.2021 - 06.2022

Part time youth Worker (Volunteer)

Hope Community Centre
11.2021 - 06.2022

Diploma of Business Management -

Alpha College of Business And Technology

Graduated high school in Commerce Stream -

St Soldier Elite Convent school
Jaspreet Kaur