Jaspreet Aytan
Hamilton,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
4
4
years of professional experience
Work History
Cook
Twice The Deal Pizza and Wings
Hamilton, on
12.2022 - Current
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Performed basic administrative duties such as inventory management, ordering supplies.
Shift Manager
KFC
Hamilton, Ontario
07.2020 - 08.2023
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Customer Service Cashier
Twice The Deal Pizza and Wings
Hamilton, ON
05.2021 - 11.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
Education
Diploma - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2022
Skills
- Operations management
- Multitasking and organization
- Time management
- Team collaboration
- Focused and disciplined
- Cleaning and organization
- Food handler certification
- Quality assurance and control
Timeline
Cook
Twice The Deal Pizza and Wings
12.2022 - Current
Customer Service Cashier
Twice The Deal Pizza and Wings
05.2021 - 11.2022
Shift Manager
KFC
07.2020 - 08.2023
Diploma - Business
Mohawk College of Applied Arts And Technology
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