Summary
Overview
Work History
Education
Skills
I enjoy working out, reading and nature.
Timeline
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Jason PITCHOU KABEYA MAPUMBA

Montreal,QC

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

11
11
years of professional experience

Work History

Sales Coordinator and Account Management

ESTransport inc
06.2021 - Current
  • Management -Cold and warm sales contacts to generate sales and repeated business
  • Account management with a dynamic customer service, arranging deliveries of goods, negotiating rates and managing any related issues
  • Track orders delivery schedules
  • Monitor accounts receivable
  • Carry out rigorous follow-up of shipments
  • Order taking and system data entry
  • Respond to requests from customers, logistics agents and customer service in a timely manner
  • Support agents for orders and price requests
  • Digitization of orders entered (Customer request, BOL, customs documents, confirmation of
  • Assess)
  • Production of reports as needed
  • Management of customers complaints
  • Create and verify carrier files (reference and insurance)
  • Any other related task.

Sales Executive

Balconette UK
04.2017 - 01.2020
  • Serving as a first point of contact for new customers
  • Handling inbound leads and sales enquiries
  • Advising prospects on our products and options
  • Furnishing prospects with appropriate quotes and estimates
  • Closing sales and processing orders
  • Building strong customer relationships
  • Contacting previous clients and new contacts to generate and close sales.

Sales Executive

GovDelivery Europe
10.2014 - 02.2017
  • Created and implemented successful sales campaigns to drive leads and increase sales
  • Managed over 70 calls per day

Customer Service

Bupa Global
03.2012 - 09.2014
  • And Sales queries regarding medical insurance; from organizing treatments to locating nearest facilities worldwide for corporate as well as individuals Members
  • Interpreting the medical insurance to determine what is included or not in the agreements and hence pre-authorizing the treatments
  • Liaising with other departments and Bupa partners around the world to make the difficult journey the easiest for the members
  • Dealing and resolving claims issues
  • Payment delays and exclusions and any issues that may arise from different health providers around the world
  • Delivering an excellent service to members within FCA guidelines
  • Handling customer objections effectively and in line with business processes
  • Maximizing sales opportunity and achieve all targets.

Education

French

Bromley College

Higher National Diploma - Computing (Software Engineering

Brighton University
08.2003

Skills

  • Excellent communication skills gained from both direct and indirect sales
  • HND: Software Engineering
  • Secondary School Diplomas in French Mathematics and English Literature
  • Lead Generation
  • Report Creation
  • Stocking and Replenishing
  • Customer Support
  • Claims
  • Close sales
  • CRM Systems
  • Digital Marketing
  • Email Marketing
  • Hardworking
  • Influencing
  • Target driven and Self Motivated
  • File and Records Management
  • Microsoft Office
  • Problem solving

I enjoy working out, reading and nature.

Life is to be lived, forever optimistic and focused on the positive. 

Timeline

Sales Coordinator and Account Management

ESTransport inc
06.2021 - Current

Sales Executive

Balconette UK
04.2017 - 01.2020

Sales Executive

GovDelivery Europe
10.2014 - 02.2017

Customer Service

Bupa Global
03.2012 - 09.2014

French

Bromley College

Higher National Diploma - Computing (Software Engineering

Brighton University

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Jason PITCHOU KABEYA MAPUMBA