Jason Schultz
Newmarket,ON
Summary
Dynamic leader with a proven track record at The Keg Steakhouse + Bar, enhancing operational efficiency and elevating customer satisfaction. Excelled in staff development and strategic planning, driving sales growth and fostering a positive work environment. Skilled in inventory control and customer service management, achieving significant improvements in staff performance and retention.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
The Keg Steakhouse + Bar
Vaughan, ON
09.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Culinary Manager
The Keg Steakhouse + Bar
Woodbridge, ON
02.2022 - 09.2024
- Implemented detailed recipe documentation procedures, ensuring consistency in taste and presentation across all dishes served.
- Attracted new clientele with creative marketing initiatives such as themed events or special promotions highlighting unique culinary experiences.
- Motivated team of 40 employees to maintain high standards of food preparation and efficiency for 8-12 hours per shift.
- Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
- Established a positive work environment by fostering teamwork among kitchen staff members, resulting in improved productivity and morale.
- Mentored junior chefs and kitchen staff, facilitating professional growth through training sessions on cooking techniques and presentation skills.
Bar Manager
The Keg Steakhouse + Bar
Woodbridge, ON
03.2020 - 02.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Education
Project Management
University of Toronto
Toronto, None06.2016
Police Foundations - Policing
Seneca College
King, ONSkills
- Inventory control
- Operations management
- Staff development
- Training and development background
- Employee scheduling
- Customer relationship management (CRM)
- Strategic planning skill
- Staff hiring
Languages
English
Full Professional
Timeline
Assistant General Manager
The Keg Steakhouse + Bar
09.2024 - Current
Culinary Manager
The Keg Steakhouse + Bar
02.2022 - 09.2024
Bar Manager
The Keg Steakhouse + Bar
03.2020 - 02.2022
Project Management
University of Toronto
Police Foundations - Policing
Seneca College