Jason Sandtner
Home Hardware Stores Ltd.
Listowel,ON
1
Certification
24
years of professional experience
Proactive Security & Applications Administrator recognized for attention to detail and expertise in system administration. Committed to enhancing productivity through effective workstation setups and removing security threats, while mentoring teams to achieve operational excellence.
Work History
Security & Applications Administrator
12 Years 9 Months- Diagnosed and resolved hardware and software issues for diverse user environments.
- Resolved technical issues and provided assistance through phone, email, and remote desktop tools, ensuring optimal user experience.
- Mentored junior team members, fostering a culture of continuous learning and development within the support team.
- Designed and implemented workstation setups by configuring hardware devices and software applications to enhance productivity.
- Configured and tested new software and hardware.
- Patched software and installed new versions to eliminate security problems and protect data.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Assisted in development of system security protocols.
- Tested new software and hardware prior to deployment.
- Monitored system performance and recommended upgrades to optimize functionality and security.
Computer Operator
7 Years 5 Months- Monitored system performance, identifying and resolving issues to minimize downtime.
- Trained new team members on software applications and operational procedures effectively.
- Collaborated with IT support to optimize system functionalities for daily operations.
- Processed requests for service from internal and external customers.
- Creating and Maintaining PlanetPress Forms
- Creating and Maintaining PlanetPress Watch Processes
- Implementing new hardware and software
- Completing minor DCL changes
Warehouse Material Handler
4 Years 1 Month- Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
- Filled orders by packaging items and labeling for delivery.
- Loaded and unloaded trucks while adhering to safety protocols and guidelines.
Education
Diploma - Information Technology Support Services
Skills
Client support
Attention to detail
Server management
System administration
Technical troubleshooting
Mac systems
Antivirus software
Software upgrades
Hardware and software configuration
Languages
English
Native or Bilingual
Certification
- CompTIA A+ Certified, CompTIA - 2006
- CompTIA Network+, CompTIA - 2006
Interests
Photography
Mobile Cottaging (Camping)
Home Lab
Timeline
Security & Applications Administrator
Home Hardware Stores Ltd.
10.2013 - CurrentRead More
Computer Operator
Home Hardware Stores Ltd.
05.2006 - 10.2013Read More
Warehouse Material Handler
Home Hardware Stores Ltd.
04.2002 - 05.2006Read More
Conestoga College Institute of Technology And Advanced Learning
Diploma from Information Technology Support Services
Read More