Jason Paul
Summary
Compassionate worker with a strong background in conflict resolution, and empathy. Experienced in creating a safe and supportive environment for clients. Skilled in active listening, cultural competence, and advocating for individuals in need. Ready to make a meaningful impact in the lives of shelter residents.
Overview
7
7
years of professional experience
Work History
Sales Representative
Fiat Vancouver
06.2014 - 01.2016
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Customer Service Representative
CIBC
01.2009 - 12.2012
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Trained new employees.
- Responsible for identifying any discrepancies regarding teller shortages or overages
Education
Graduate Certificate - Basic Counseling Skills
Vancouver Community College
04.2023
Associate of Science - Marketing Management - Entrepreneurship
BC Institute of Technology (BCIT)
Burnaby, BC05.2014
High School Diploma -
Rockridge Secondary School
West Vancouver06.2006
Skills
- Empathy and effective listening
- Conflict resolution
- Communication skills
- Cultural competency
- Working within a team effectively
- Problem solving skills
Volunteer Work
Certificate for more than 200 hours of volunteer work with Salvation Army
Timeline
Sales Representative
Fiat Vancouver
06.2014 - 01.2016
Customer Service Representative
CIBC
01.2009 - 12.2012
Graduate Certificate - Basic Counseling Skills
Vancouver Community College
Associate of Science - Marketing Management - Entrepreneurship
BC Institute of Technology (BCIT)
High School Diploma -
Rockridge Secondary School
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