Jason Osborne
Hamilton,ON
Summary
Dynamic manager with a proven track record at Dial a Bottle, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Leveraged time management skills to achieve multiple objectives, contributing to a thriving, organized work environment. Known for fostering positive community relations and driving sales growth.
Overview
16
16
years of professional experience
Work History
Manager
Dial a Bottle
Hamilton
04.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Ice Cream Truck Driver
Mr Softee
Hamilton
04.2009 - 04.2014
- Contributed to a visually appealing truck design to attract more customers, incorporating colorful graphics and clear menu displays.
- Promoted positive community relations, participating in local events and offering special discounts to neighborhood residents.
- Enhanced sales revenue by regularly updating and expanding the variety of ice cream products offered.
- Interacted with customers to foster positive experience resulting in increased sales.
Education
High School -
Sir Winston Churchhill
Hamilton, ONSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Native or Bilingual
Timeline
Manager
Dial a Bottle
04.2014 - Current
Ice Cream Truck Driver
Mr Softee
04.2009 - 04.2014
High School -
Sir Winston Churchhill