Jason Mitchell
Edmonton
Summary
Accomplished Journeyman Parts Technician with a proven track record at Edmonton Kenworth, enhancing warehouse productivity and customer satisfaction through expert inventory management and safety practices. Skilled in parts cataloging and fostering team safety, achieved significant cost savings and efficiency improvements. Demonstrates exceptional negotiation and training abilities, alongside a commitment to excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Journeyman Parts Technician
Edmonton Kenworth
02.2013 - Current
- Managed returns process smoothly to maintain positive customer relations while adhering to company policies.
- Established a high standard of safety in the workplace by consistently adhering to established guidelines and promoting safe work practices amongst team members.
- Utilized industry-specific software programs efficiently for data entry, inventory control, and documentation purposes.
- Assisted in training new staff members on company procedures, inventory systems, and best practices for successful parts operations.
- Negotiated favorable pricing agreements with suppliers, resulting in cost savings for the company while maintaining high-quality standards for parts selection.
- Conducted regular inventory audits, ensuring accuracy in stock levels and minimizing discrepancies.
- Enhanced customer satisfaction with timely order fulfillment and accurate invoicing.
- Implemented preventive maintenance tasks to reduce equipment downtime and increase productivity in the warehouse environment.
Journeyman Parts Technician
Velocity Truck Center
01.2007 - 02.2013
- Managed returns process smoothly to maintain positive customer relations while adhering to company policies.
- Established a high standard of safety in the workplace by consistently adhering to established guidelines and promoting safe work practices amongst team members.
- Utilized industry-specific software programs efficiently for data entry, inventory control, and documentation purposes.
- Assisted in training new staff members on company procedures, inventory systems, and best practices for successful parts operations.
Education
High School Diploma -
N.D.S.S
Napanee, ONSkills
- Parts cataloging
- Heavy equipment
- Shipping and receiving
- Warehouse organization
- Work order management
- Parts inspection
- Pricing strategy
- Cycle counting
- Returns processing
- Warranty administration
- Parts identification
Languages
English
Professional Working
Certification
Journeyman parts technician
Timeline
Journeyman Parts Technician
Edmonton Kenworth
02.2013 - Current
Journeyman Parts Technician
Velocity Truck Center
01.2007 - 02.2013
High School Diploma -
N.D.S.S
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