Jason Krupa
Concord,CA
Summary
Dynamic and results-driven General Sales Manager with a proven track record of success in the automotive industry. Leveraging over 20 years of experience, excels in driving sales performance, fostering customer relationships, and leading high-performing teams to achieve and exceed targets. Passionate about delivering exceptional customer experiences and optimizing dealership operations to maximize profitability. Seeking opportunities to collaborate with forward-thinking automotive organizations committed to innovation and growth. Results-driven General Sales Manager proficient in the automotive industry. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Proactive General Sales Manager proficient in sales, service, and business operations. Enthusiastic about driving business growth at Volvo/BMW by leveraging over 20 years of experience in the automotive industry. High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in automotive industry practices, needs and customers.
Overview
21
21
years of professional experience
Work History
General Sales Manager
Volvo Cars Walnut Creek
2021.06 - Current
- Oversee all aspects of sales operations, including new and pre-owned vehicle sales, finance, and insurance products, at one of the largest automotive dealerships.
- Develop and implement strategic sales plans to drive revenue growth, increase market share, and exceed sales targets consistently. Lead, mentor, and motivate team of sales professionals, setting clear performance expectations and providing ongoing training and development to maximize productivity and effectiveness.
- Cultivate strong relationships with customers, ensuring exceptional service delivery and satisfaction throughout sales process. Collaborate cross-functionally with finance, service, and parts departments to streamline processes, enhance operational efficiency, and optimize profitability.
- Achieved monthly sales volume records competing with stores that have double
Sales Manager
Volvo Cars Walnut Creek
2020.06 - 2021.06
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased Customer Satisfaction from 74.6 to 89.3 YOY
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Broke store record with annual Sales Volume
- Achieved #2 Certified Pre-owned Sales in Northern California.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
Internet Sales/Automotive Finance Manager
Volvo Cars Walnut Creek
2020.02 - 2020.06
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
Internet Sales
Hendrik Automotive
2019.08 - 2020.01
- Met or exceeded Internet sales goals and objectives by 100%
- Managed Internet sales leads by responding to inquiries, setting appointments and answering questions on both BMW and MINI.
- Awarded Grand Motoring tour for top sales in Country.
Internet Sales Manager
Mini Of Concord
2014.08 - 2019.07
- Increased customer satisfaction score from 94 to 96 for store
- Ranked top 5 sales people for MINI USA 2012-2019
- Responsible for lowering response times by over 60 percent for incoming leads
- Raised closing percentage from 1-2 percent to 10-12 percent
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Sales Manager
Mini Of Concord
2012.07 - 2014.08
- Turned top 30 store into top 10 store into nation
- Trained sales staff on company procedures and salesmanship
- Increased used car sales year or year
- Increased web traffic through advertising strategies
- Worked with advisors to resolve various problems, improve operations and provide exceptional customer service
- Managed and built inventory and controlled days supply
Sales Representative
Mini Of Concord
2004.02 - 2012.07
- Maintained 200 cars average year over year
- Built and managed inventory
- Monitored weekly sales to write reports for senior leadership and streamline operational processes
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics for MINI
- Devised and implemented product strategies for filling market gaps and driving consistent sales
- Built customer loyalty and retention by delivering excellent shopping experiences
Project Manager
United States Karate Systems
2003.12 - 2011.01
- Developed long-term business strategy by using customer feedback to identify necessary process improvements
- Senior leader with organizational design with strategic planning and executive capabilities
- Web design
- Made appropriate changes and modifications to project plans to meet organizational needs
Education
Bachelor of Science - Business Administration
DeVry University
Lisle, IL2012
Skills
- Goals and performance
- Relationship building and management
- Effective Listener
- Oral and written communication
- Team Development
Accomplishments
- Ranked #1 Salesperson MINI USA 2014-2017
- 3rd Degree Black Belt
- Graduate MINI University 4 year training program
- Joe Verde 3 day class
- Presidents Club 2014-2017
- Top Dog Award from Chris Collins Consulting
Timeline
General Sales Manager
Volvo Cars Walnut Creek
2021.06 - Current
Sales Manager
Volvo Cars Walnut Creek
2020.06 - 2021.06
Internet Sales/Automotive Finance Manager
Volvo Cars Walnut Creek
2020.02 - 2020.06
Internet Sales
Hendrik Automotive
2019.08 - 2020.01
Internet Sales Manager
Mini Of Concord
2014.08 - 2019.07
Sales Manager
Mini Of Concord
2012.07 - 2014.08
Sales Representative
Mini Of Concord
2004.02 - 2012.07
Project Manager
United States Karate Systems
2003.12 - 2011.01
Bachelor of Science - Business Administration
DeVry University
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