Jason Koon
Markham,Ontario
Summary
Customer-oriented waiter with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
8
8
years of professional experience
Work History
Waiter
Kyoto House Japanese Restaurant
05.2017 - Current
- Welcomed and served customers, presenting menus with a warm demeanor
- Managed orders for 100+ customers per shift, prioritizing exceptional customer service
- Collaborated effectively with both waiter and kitchen teams to uphold a professional environment
- Demonstrated adept time management, handling inquiries, orders, and table cleaning concurrently in a fast-paced setting
- Ensured accurate order fulfillment for patrons with dietary restrictions.
Cashier
Tatami Sushi
05.2016 - 09.2016
- Processed payments using a Point of Sales system, handling approximately 100 transactions daily.
Education
Bachelor of Arts - Economics -
University of Toronto
06.2024
Skills
- Customer service
- Time management
- Strong multitasking
- Exceptional Customer Service
Languages
Fluent in English and Cantonese
Volunteer Experience
- Score Tracker:
09/2015 - 04/2016, Chinese Arts and Literacy Contest for Youths, Markham, Ontario, Kept track of scores for 30 students using Microsoft Excel
- Event Helper:
05/2017 - 05/2017, Markham Youth Expo, Markham, Ontario, Assisted supervisors with a game booth, ensuring the smooth operation of the game.
Timeline
Waiter
Kyoto House Japanese Restaurant
05.2017 - Current
Cashier
Tatami Sushi
05.2016 - 09.2016
Bachelor of Arts - Economics -
University of Toronto
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