Jason Cyr
Software Developer
Calgary,Alberta
Summary
Highly skilled in data collection and network alarming, incident detection, monitoring and reporting. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules. Detail-oriented, organized and meticulous employee. Enthusiastic team player ready to contribute to company success.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Software Developer
ATB
Calgary, Alberta
01.2022 - Current
- Software development and support of internal tool web pages and APIs to provided needed functionality and gap bridging between multiple separate third party Enterprise banking systems.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Maintaining version control and automated testing suites to provide robust methods in verifying that code changes meet internal data integrity standards.
- Writing for support and future development documentation.
Core Developer
Brightside
Calgary, Alberta
01.2020 - 12.2021
- Creating and modifying RESTful API services using Core banking engine to define logic and behavior.
- Developing and maintaining API tests in our Python-based (Pytest) automation framework.
- Reviewed code and debugged errors to improve performance and to allow for integration of proprietary applications.
- Configuration of Core banking system (system settings, product definitions, etc.)
- Contributing to cross-functional teams on all core-related activities, as well as supporting other development efforts as needed. This would include coding (full stack) and automated testing efforts.
- Use of collaboration tools to facilitate development efforts (Slack, G-Suite, JIRA, Confluence and others).
- Participating in 24/7 support of environment for incident response / service restore activities.
Customer Service Representative
Memory Express
Calgary, Alberta
08.2019 - 12.2019
- Basic trouble shooting of computer and related issues for in store customers.
- Creating work orders and checking in equipment for technicians to work on.
- Follow up on web and email requests for support.
- Responded to customer requests for products, services, and company information.
Senior Systems Architect
Shaw Communications
Calgary, Alberta
04.2009 - 09.2018
- Project management which included engaging stakeholders to perform detailed requirements gathering for tactical and long service projects.
- Development and support of intercommunication systems to provide data for warehousing, reporting and on demand data requests.
- Co-development and support of over 4 million end node data collection, storage and reporting systems. Used for network diagnostic, alarm reporting and long term network forecasting.
- Designed and maintained back end servers for third party traffic management systems and designed a proper reporting database to separate data collection from reporting systems and services.
Software Developer
Shaw Communications
Calgary, Alberta
04.2008 - 04.2009
- Performed project management including engaging stakeholders to perform detailed requirements gathering, project planning, testing and writing for support and future development documentation.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Network Specialist Team Lead
Shaw Communications
Calgary, Alberta
10.2005 - 04.2008
- Accountable for process enhancement, training, coaching, subject matter expertise and leadership of the Network Specialists team.
- Enhanced cooperation and communication between teams and business units.
- Demonstrated strong organizational and time management skills while managing multiple projects.
TOC Analyst, CMTS Specialist
Shaw Communications
Calgary, Alberta
11.1998 - 10.2005
- Functioned as an escalation point for multiple network teams and for providing Subject Matter Expertise for all CMTS and network related technologies. Coordinated communications for incident resolution and change management.
- Monitored and maintained OpenView network monitoring and event correlation platform.
- Diagnosed and troubleshot network hardware and
infrastructure issues. - Analyzed server, router, switch and CMTS hardware
and software functionality for proactive problem
management.
Education
SAIT
Calgary, AB 05.2012 - 05.2013
NAIT
Edmonton, AB 10.2005 - 12.2005
Canadian Forces School of Communications And Elect
CFB Kingston, ON 06.1996 - 10.1998
Skills
Network device monitoring
Network Troubleshooting
Event Correlation
Change Management
Data backup and recovery systems
Project Management
Software Development
Analytical thinking
Systems Analysis
Timeline
Software Developer
ATB
01.2022 - Current
Core Developer
Brightside
01.2020 - 12.2021
Customer Service Representative
Memory Express
08.2019 - 12.2019
SAIT
05.2012 - 05.2013
Senior Systems Architect
Shaw Communications
04.2009 - 09.2018
Software Developer
Shaw Communications
04.2008 - 04.2009
NAIT
10.2005 - 12.2005
Network Specialist Team Lead
Shaw Communications
10.2005 - 04.2008
TOC Analyst, CMTS Specialist
Shaw Communications
11.1998 - 10.2005
Canadian Forces School of Communications And Elect
06.1996 - 10.1998