JASNOOR KAUR
Scarborough,ON
Summary
Proven leader in retail management, adept at POS System proficiency and exceptional customer service, significantly enhancing customer loyalty at Walmart. Expert in cashier training and complaint resolution, fostering a supportive team environment for increased sales and efficiency. Skilled in driving results through effective team training and development, with a focus on safety and store operations.
Overview
3
3
years of professional experience
Work History
Cashier Supervisor
NAMASTE INDIAN SUPERMARKET
07.2022 - 05.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
Customer Service Representative
Walmart
02.2022 - 10.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Salesperson
Flatworld Solutions
04.2021 - 12.2021
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Diploma - Business
NIAGARA COLLEGE
08.2023
High School Diploma -
S.I.S.J.M.P.SCHOOL
PUNJAB, INDIA03.2020
Skills
- Cashier training
- Workplace Safety
- Store operations
- POS System proficiency
- Complaint resolution
- Sales Promotion
- Task Delegation
- Customer Service
- Team training and development
- Store Opening and Closing
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier Supervisor
NAMASTE INDIAN SUPERMARKET
07.2022 - 05.2024
Customer Service Representative
Walmart
02.2022 - 10.2022
Salesperson
Flatworld Solutions
04.2021 - 12.2021
Diploma - Business
NIAGARA COLLEGE
High School Diploma -
S.I.S.J.M.P.SCHOOL
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