Jasnoor Kahlon
Calgary,AB
Summary
Proven track record in enhancing customer satisfaction and team efficiency, notably at Moxies Bar & Grill Barlow. Skilled in critical thinking and exceptional communication, adept at managing high-pressure situations and streamlining operations. Achieved significant improvements in service training and client relations, demonstrating a results-driven approach with a focus on achievements. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Mercedes-Benz Country Hills
01.2024 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Event Coordinator
Monster Mini Golf
04.2023 - 12.2023
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout event planning process.
Restaurant Hostess
Fionn Macools Crossiron Mills
08.2021 - 10.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
No Degree - Psychology
Mount Royal University
Calgary, AB05.2026
High School Diploma -
Lester B. Pearson High School
Calgary, AB06.2022
Skills
- Exceptional communication
- Task Delegation
- Customer and client relations
- Documentation And Reporting
- Employee Scheduling
- Critical Thinking
- Service Training
- Telephone skills
- Data Entry
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Certification
- Pro Serve Training
- SafeCheck Advanced Food
- Safety Certification Program.
Timeline
Receptionist
Mercedes-Benz Country Hills
01.2024 - 04.2024
Event Coordinator
Monster Mini Golf
04.2023 - 12.2023
Restaurant Hostess
Fionn Macools Crossiron Mills
08.2021 - 10.2022
No Degree - Psychology
Mount Royal University
High School Diploma -
Lester B. Pearson High School
- Pro Serve Training
- SafeCheck Advanced Food
- Safety Certification Program.
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