Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Cardinal Health
04.2022 - 10.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Sortation Associate
Amazon
01.2021 - 02.2022
Met demanding performance targets by working efficiently and backing up fulfillment team members.
Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
Used portable electronic scanner to track parcels and record tracking progress.
Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
Prepared inventory for shipment by attaching tags and labels.
Performed scheduled inventory counts and supply audits.
Sales Advisor
Club Demonstration Services at Costco
03.2016 - 12.2020
Answered requests and concerns with friendly and knowledgeable service.
Developed key customer relationships to increase sales.
Adhered to company initiatives and achieved established goals.
Engaged customers warmly and encouraged each to try products, boosting sales.
Reviewed product displays before and after demonstrations to check for proper product arrangement.
Cleaned and organized spaces to maintain neat promotional spaces.