Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jasmine Murphy

Ottawa,ON

Summary

Adept Pharmacy Assistant with a proven track record at Pharma Choice, excelling in medication dispensing and customer service. Demonstrated ability to enhance customer loyalty through effective complaint resolution, contributing to higher retention rates. Skilled in pharmaceutical calculations and inventory control, ensuring accuracy and efficiency in a fast-paced environment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to your team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Pharma Choice
06.2023 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported operations with filing, copying and faxing.

Grocery Clerk

Farmboy
06.2023 - 12.2023
  • Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
  • Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
  • Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
  • Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.

Education

Certificate - Pharmacy Assistant

Algonquin Careers Academy
Ottawa, ON
05.2023

Skills

  • Medication Dispensing
  • Prescription Interpretation
  • Organizing supplies
  • Document filing
  • Resolving Complaints
  • Dosage Form Preparation
  • Drug Inventory Control
  • Computer savvy
  • Pharmaceutical Calculations

Languages

English
Native or Bilingual

Certification

  • Certified Standard First Aide with CPR level C and AED, - [Expiry Feb 22/26]

Timeline

Pharmacy Assistant

Pharma Choice
06.2023 - Current

Grocery Clerk

Farmboy
06.2023 - 12.2023

Certificate - Pharmacy Assistant

Algonquin Careers Academy

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Jasmine Murphy