Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Morriello

Sacramento

Summary

Positive, upbeat customer service associate brings more than six years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

The Mimosa House
09.2023 - Current
  • Serve food and beverages promptly with focused attention to customer needs.
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivate warm relationships with regular customers.
  • Maintain clean and organized dining areas to uphold restaurant hygiene standards.
  • Buss and reset tables to keep dining room and work areas clean.

Hostess/ Server

Sea Thai Bistro
01.2019 - 07.2023
  • Greet customers, creating a welcoming and positive environment to make guests feel at home
  • Answer phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Maintain a robust knowledge of food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction
  • Restock counter areas, replenish cash drawer and maintain impeccably clean work stations by demonstrating strong attention to detail and a sense of urgency
  • Act as a team player, and help bar or service staff depending on which side of the house is busiest and most in need.

Administrative Assistant

Aesthetic Laser and Vein Center
07.2021 - 07.2022
  • Handled general office tasks and coordinated nurse as well as doctor’s daily schedules
  • Directed communication between colleagues and customers
  • Made daily phone calls communicating with customers to provide them with information for future visits
  • Entered data, organized schedules, and maintained an organized office setting.

Education

Associates Degree in Social and Behavioral Sciences -

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Safe Food Handling
  • Beverage Preparation
  • Supply Restocking
  • Food Delivery
  • Order Management
  • Food Running
  • Daily Specials Memorization

Timeline

Server

The Mimosa House
09.2023 - Current

Administrative Assistant

Aesthetic Laser and Vein Center
07.2021 - 07.2022

Hostess/ Server

Sea Thai Bistro
01.2019 - 07.2023

Associates Degree in Social and Behavioral Sciences -

Santa Rosa Junior College

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Jasmine Morriello