Jasmine Madrid
Los Angeles
Summary
Dedicated automotive professional skilled in parts identification, technical support, and vehicle maintenance. Proven ability to mentor team members and drive operational efficiency, while pursuing further education in Automotive Technology. Seeking to gain hands-on experience and mechanical knowledge in a European automotive repair environment. I would love to get the experience to work on Audi and Porsche.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
O’Reilly Auto Parts
Los Angeles
10.2022 - Current
- Consistently exceed monthly sales goals, averaging approximately $30,000 in sales against a $20,000 target.
- Manage daily operations for a high-volume automotive parts retailer, including customer service, inventory management, staff supervision, and commercial account support.
- Trained and mentored team members on automotive parts lookup, customer service, inventory management, and sales techniques to improve overall team performance.
- Coordinate inventory replenishment, vendor orders, stock management, and loss prevention efforts to maintain operational efficiency.
- Cultivated strong relationships with local repair facilities and commercial customers to drive repeat business and customer loyalty.
- Assist professional repair shops and retail customers with accurate parts identification, troubleshooting support, and product recommendations.
- Acquired deep knowledge of automotive systems, replacement parts, maintenance requirements, and component compatibility across domestic, import, and European vehicles to enhance customer support.
Education
Automotive Technology Program -
Los Angeles Trade-Technical College (LATTC)
Los Angeles, ca06-2027
High School Diploma -
Quartz Hill High School
Lancaster, CA06-2021
Skills
- Customer support
- Leadership training
- Parts Research & Sourcing
- Hand & Power Tool Operation
- Oil Changes & Preventive Maintenance
- Brake Service & Repair
- Suspension & Steering Systems
- Clutch Replacement
- Engine Removal & Reinstallation
- Spark Plug & Ignition System Service
- Valve Cover Gasket & Seal Replacement
- Automotive Fluid Services
- Vehicle Inspections
- Parts identification
Certification
- EPA Section 609 Motor Vehicle Air Conditioning (MVAC) Certification
Automotive Experience - Hands On Mechanical Experience
- Performed routine maintenance services including oil changes, inspections, fluid services, and preventative maintenance on a wide variety of vehicles including BMW, Volkswagen, Honda, Chevrolet, Subaru, and other domestic and import vehicles.
- Completed brake system repairs and suspension component replacements on multiple vehicles.
- Removed and reinstalled the engine on a 2003 Subaru WRX to perform a complete clutch replacement.
- Performed additional maintenance during engine-out service including spark plug replacement, ignition coil replacement, valve cover gasket replacement, fluid services, and replacement of related engine gaskets and seals.
- Conducted vehicle inspections and identified worn or damaged components requiring repair or replacement.
- Developed troubleshooting and diagnostic skills through hands-on repairs, technical research, and daily collaboration with professional technicians and repair facilities.
Additional Qualifications
- Strong understanding of automotive parts sourcing, catalog systems, and vehicle application matching.
- Experience working with professional repair facilities and automotive technicians.
- Passionate about European vehicles and committed to continued technical growth through formal education and hands-on experience.
- Proven leadership, communication, and customer service abilities developed through management experience.
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Assistant Store Manager
O’Reilly Auto Parts
10.2022 - Current
Automotive Technology Program -
Los Angeles Trade-Technical College (LATTC)
High School Diploma -
Quartz Hill High School