Jasmine Macias
San Bernardino
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
5
5
years of professional experience
Work History
Receptionist
ASA Charter School
San Bernardino
03.2021 - Current
- Welcomed and assisted students, parents, and visitors at front desk, ensuring positive first impressions.
- Managed incoming phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained calendars for administrative staff.
- Processed student registrations and updated records in the database system.
- Facilitated communication between teachers, parents, and administration to streamline information flow.
- Organized and maintained reception area to create inviting atmosphere for visitors.
- Handled mail distribution and ensured timely delivery to relevant departments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Teacher's Assistant
Asa charter school
San Bernardino
03.2021 - 08.2022
- Supported classroom management by maintaining a positive and inclusive environment.
- Facilitated small group activities, boosting student comprehension and engagement.
- Assisted lead teacher in creating engaging lesson plans for diverse learners.
- Supervised children and participated with children in activities.
- Cultivated positive relationships with students, parents, teachers, and administrators to foster a collaborative learning environment.
- Assisted teachers in generating materials, developing lesson plans, and preparing classes to support diverse learning needs.
Cashier Team Lead
waba girll
San Bernardino
12.2020 - 03.2021
- Led cashier team to optimize daily operations and enhance service delivery.
- Developed training program for new cashiers on customer service and register use, improving onboarding experience.
- Managed cash handling procedures for accuracy and security.
- Resolved customer complaints promptly and professionally.
- Implemented process improvements that streamlined checkout experiences for customers.
- Coordinated inventory checks to maintain stock levels at registers.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
High School Diploma -
Arroyo Valley Highschool
San Bernardino, CA12-2020
Skills
- Front desk operations
- Customer service
- Scheduling appointments
- Office management
- Time management
- Multitasking and prioritization
- Conflict resolution
- Team collaboration
- Customer and client relations
- Verbal and written communication
Languages
Spanish
Professional
Timeline
Receptionist
ASA Charter School
03.2021 - Current
Teacher's Assistant
Asa charter school
03.2021 - 08.2022
Cashier Team Lead
waba girll
12.2020 - 03.2021
High School Diploma -
Arroyo Valley Highschool