Jasmine Keshinro
Toronto,Canada
Summary
Dedicated and personable pre-med student with over four years of proven experience in customer service and retail. Known for creating a welcoming and supportive environment, while handling transactions and store operations with precision and integrity. Brings strong organizational skills, adaptability, and a commitment to professionalism. Certified in CPR, BLS, and workplace safety, with a genuine interest in contributing to a positive healthcare setting and building meaningful connections with patients, families, and colleagues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Associate / Barista
Compass Group Canada
11.2021 - Current
- Delivered excellent customer service to 100+ customers daily in a fast-paced environment.
- Trained and mentored 5+ new staff members on service protocols and safety standards.
- Recognized by management for consistent professionalism and high-quality service.
- Prepared food/beverages and maintained strict health and sanitation standards to exceed inspection requirements.
- Applied strong health & safety practices, including safe equipment handling, hazard awareness, and emergency response procedures.
Cashier / Customer Service Representative
Canadian Tire
01.2017 - 01.2021
- Processed payments of cash, debit, and credit transactions efficiently and accurately.
- Assisted customers with product inquiries and maintained merchandise displays.
- Delivered friendly, knowledgeable service, handling multiple requests at once.
- Maintained confidentiality when processing customer information.
- Maintained retail displays and organized stock to ensure smooth operations.
- Delivered friendly and attentive service, consistently enhancing customer satisfaction and retention.
Education
Bachelor of Health Studies (BHS) - Health Policy & Management
York University
Toronto, ON06.2028
Diploma - Occupational Health and Safety
Anderson College
Toronto, ON09.2023
Skills
- Customer Service & Client Care
- Cash Handling & Point-of-Sale Systems
- Merchandising & Inventory Organization
- Communication & Active Listening
- Microsoft Office & Data Entry
- Time Management & Multitasking
- Health & Safety Compliance
Problem-Solving
Adaptability & Teamwork
Certification
- Basic Life Support (BLS) — 2025
- CPR / AED / First Aid — 2023
- Incident Management System (Ontario) — 2023
- Ontario Human Rights Training — 2023
Timeline
Customer Service Associate / Barista
Compass Group Canada
11.2021 - Current
Cashier / Customer Service Representative
Canadian Tire
01.2017 - 01.2021
Diploma - Occupational Health and Safety
Anderson College
Bachelor of Health Studies (BHS) - Health Policy & Management
York University
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