Jasmine Kaur
Brampton,Ontario
Summary
Dedicated and customer-focused professional seeking a challenging position in customer service where my excellent communication skills, problem-solving abilities, and commitment to delivering exceptional service can contribute to the success of the organization.
Overview
2
2
years of professional experience
1
1
Language
Work History
Sales Associate
Finetech Repair and Sale Limited
08.2022 - 06.2023
- Handled incoming calls and emails with a focus on efficiency and customer satisfaction.
- Maintained detailed records of customer interactions and feedback for continuous service improvement.
- Consistently met and exceeded monthly service performance metrics.
- Good hand in QuickBooks, MS Word, Excel and PowerPoint
- Set up new accounts, establish customer credit, and set up payment methods.
Customer Service Representative
Reliance Enterprises
05.2021 - 06.2022
- Monitored and reached out to customers to provide immediate resolution and maintain satisfaction.
- Offered top-notch, personal service to boost sales and customer satisfaction.
- Resolved customer complaints and concerns promptly, ensuring a positive resolution.
- Manage store security, including the proper use of alarm systems and surveillance equipment.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
High School -
Sri Guru Harkrishan Public School
College - undefined
Northern College at Pures
Skills
undefined
Timeline
Sales Associate
Finetech Repair and Sale Limited
08.2022 - 06.2023
Customer Service Representative
Reliance Enterprises
05.2021 - 06.2022
High School -
Sri Guru Harkrishan Public School
College - undefined
Northern College at Pures
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