Makhdi Mekhr Ali

As a Sales Associate at a Toyota dealership in Moscow from 2021 to 2022, I excelled in guiding customers through the entire sales process, from initial inquiry to final purchase, ensuring a match between customer needs and the best vehicle options available. Recognizing the importance of customer satisfaction in driving sales, I took the initiative to enhance the buying experience by providing expert advice and personalized guidance, effectively helping customers make informed decisions. By actively listening to customer preferences, assessing their needs, and leveraging my in-depth knowledge of Toyota's vehicle lineup, I tailored my approach for each customer, ensuring a seamless and satisfactory buying journey. This dedicated approach led to consistently positive customer feedback, a noticeable increase in customer satisfaction, and a substantial contribution to the dealership's overall sales targets, underlining my role in bolstering repeat business and customer loyalty.

As a Sales Assistant at Sadovod Market I specialized in selling women's bags and purses in a predominantly wholesale environment, facing the challenge of declining sales in a competitive market. My task was to innovate our sales strategy and improve engagement with our wholesale customers to increase sales volume. I took action by employing targeted sales techniques tailored for wholesale buyers and organized regular meetings to share insights and best practices specific to the wholesale market trends. These efforts culminated in a significant 25% increase in sales within a year, consistently surpassing our monthly sales targets for 10 consecutive months, illustrating the impact of focused strategies and customer engagement in driving sales in a wholesale context.