Jasmine Gallardo
National City,CA
Summary
Retail leadership with experience in store operations, sales leadership, customer service, visual merchandising, and team development. Proven track record of driving sales growth, improving operational efficiency and leading high-performing teams in fast-paced environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Crocs
Carlsbad, CA
02.2024 - Current
- Assisted in managing daily store operations to ensure optimal customer experience.
- Trained and mentored new team members on product knowledge and sales techniques.
- Collaborated with management to implement merchandising strategies that enhanced visual appeal.
- Monitored inventory levels and placed orders to maintain stock availability for customers.
- Assistant with hiring, onboarding, scheduling and performance management
Route Manager
FedEx:Ground
Oceanside, CA
09.2020 - 02.2022
- Oversaw daily operations of route management, ensuring timely package delivery and adherence to safety protocols.
- Developed efficient route plans using GPS and scheduling software to optimize delivery performance.
- Trained and mentored team members on best practices for customer service and operational efficiency.
- Analyzed route data to identify trends, improve delivery times, and reduce operational costs.
Route Driver
Canteen Coffee
San Diego, CA
05.2018 - 03.2020
- manage inventory and product distribution across multiple customers accounts
- maintained accurate records of deliveries, inventory, invoices and collections
- built strong client relationship through exceptional service and communication
- performed routine equipment maintenance and troubleshooting
- promoted products and service while ensuring customers satisfaction
Sale Assisant Manager
Rent A Center Warehouse & Retail Store
Chula Vista, CA
08.2017 - 05.2018
- Supervised daily operations to ensure optimal inventory management and customer service.
- Trained and mentored staff on best practices for sales and product knowledge.
- Collaborated with management to develop strategies that improved store performance.
- Analyzed sales data to identify trends and inform promotional strategies.
Credit Account Manager
Rent A Center Warehouse & Retail Store
El Cajon, CA
04.2017 - 05.2018
- Managed credit account assessments to ensure compliance with company policies and customer satisfaction.
- Developed and implemented strategies to improve credit approval processes, enhancing efficiency by reducing turnaround time.
- Mentored junior staff in credit management best practices, fostering a culture of continuous improvement and knowledge sharing.
- Analyzed customer financial data to identify trends and recommend tailored solutions for account management.
Visual Merchandiser
Forever 21
San Diego, CA
02.2014 - 04.2017
- Executed visual merchandising strategies and floor sets
- Maintained brand standards and presentation in a high-volume retail environment
- Supported sales initiatives through effective product placement and displays
Education
Associate of Science -
San Diego City College
San Diego, CA01.2012
High School Diploma -
Crawford High School
San Diego, CA06-2010
Skills
- Store operations management
- Sales & KPI performance
- Team leadership & development
- Customer experience & service
- Visual merchandiser
- Inventory management
- Cash handling & pos system
- Performance coaching
- Loss prevention
Certification
Accounting
- Accounting & fiance , grossmont adult college - August 2024
Book Keeping
- Quickbooks, Grossmont adult college - August 2024
Timeline
Assistant Store Manager
Crocs
02.2024 - Current
Route Manager
FedEx:Ground
09.2020 - 02.2022
Route Driver
Canteen Coffee
05.2018 - 03.2020
Sale Assisant Manager
Rent A Center Warehouse & Retail Store
08.2017 - 05.2018
Credit Account Manager
Rent A Center Warehouse & Retail Store
04.2017 - 05.2018
Visual Merchandiser
Forever 21
02.2014 - 04.2017
Associate of Science -
San Diego City College
High School Diploma -
Crawford High School