Jasmine Ferman
Fullerton
Summary
Compassionate caregiver and sales associate skilled in providing personalized support. Strong focus on teamwork and effective communication to foster positive customer experiences and client well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom
Brea, CA
11.2025 - Current
- Provided personalized customer service by offering product recommendations, sizing assistance, and styling support.
- Guided customers in selecting children’s clothing, baby gear, and gift items tailored to their specific needs and preferences.
- Shared product knowledge on baby gear, apparel, pricing, promotions, and store services to enhance the shopping experience.
- Processed sales transactions, returns, and exchanges accurately using point-of-sale systems.
- Maintained organized sales floors, fitting rooms, merchandise displays, and stock areas.
- Restocked inventory and monitored product availability to support daily store operations.
- Addressed customer questions and concerns professionally, fostering a positive shopping experience.
- Worked with team members to achieve sales goals and maintain Nordstrom’s high customer service standards.
Caregiver
Providence Home Health
Anaheim, CA
05.2023 - Current
- Provided compassionate in-home care to elderly, disabled, and recovering clients.
- Assisted clients with daily living activities, including bathing, dressing, grooming, feeding, and mobility.
- Administered medications, monitored vital signs, and reported health changes to nursing staff or supervisors.
- Offered emotional support and companionship to enhance clients’ well-being and quality of life.
- Collaborated with healthcare professionals and family members to support individualized care plans.
- Transported clients to medical appointments, errands, and social activities.
- Maintained a safe, clean, and comfortable environment through light housekeeping and hazard prevention.
- Documented care provided, client progress, and changes in condition accurately.
Soccer Coach
Placentia Yorba Linda Unified School District
Placentia, CA
06.2024 - 11.2025
- Developed practice plans focusing on skill development and teamwork.
- Instructed athletes on techniques for improving performance and strategy.
- Organized and led drills to improve player technique and tactical awareness.
- Organized and led team drills to improve player coordination and fitness, fostering overall team performance.
- Developed team strategies, tactics, and formations for competitive matches, enhancing game readiness and adaptability.
- Conducted player performance evaluations to pinpoint improvement areas, informing targeted training approaches.
- Provided feedback to athletes on their performance in practice sessions and competitive matches.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Instilled love of sport by helping players to fully grasp gameplay.
- Collaborated with parents to address player concerns and promote engagement.
- Communicated with parents regarding their child's development, both athletically and academically.
- Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
Sales Associate
Adidas
Orange, CA
11.2024 - 02.2025
- Assisted customers with product selection, sizing, styling, and recommendations to enhance the shopping experience.
- Provided knowledgeable customer service by answering questions about products, pricing, and store services.
- Processed sales transactions accurately using point-of-sale systems and handled cash, receipts, and returns.
- Maintained strong knowledge of store products, policies, and promotions to improve customer service and sales.
- Resolved customer concerns and inquiries professionally to ensure customer satisfaction.
- Collaborated with team members to meet daily sales goals and support promotional events.
- Maintained clean, organized sales floors and visually appealing merchandise displays.
- Restocked inventory and monitored product availability to support daily store operations.
Education
Associate of Science - Nursing
Marsha Feurst School of Nursing
West Covina, CA12-2027
High School Diploma -
Valencia High School
Placentia, CA06-2021
Skills
- Client support
- Collaborative teamwork
- Effective time management
- Analytical problem-solving
- Customer service
- Goal oriented
- Exceptional customer service
- Meeting deadlines
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Nordstrom
11.2025 - Current
Sales Associate
Adidas
11.2024 - 02.2025
Soccer Coach
Placentia Yorba Linda Unified School District
06.2024 - 11.2025
Caregiver
Providence Home Health
05.2023 - Current
Associate of Science - Nursing
Marsha Feurst School of Nursing
High School Diploma -
Valencia High School