Hi, I’m
Jasmine Ackerman
Server/Bartender
WINNIPEG,MB
Overview
13
years of professional experience
Work History
WOW HospitalityWinnipeg, MB
Catering Bartender
04.2016 - 11.2022
Job overview
- Ensured that all alcohol was served responsibly.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Trained new bartenders on proper procedures for mixing drinks, serving customers.
The Original Pancake HouseWinnipeg, MB
Food and Beverage Server
10.2015 - 11.2022
Job overview
- Communicated with kitchen staff regarding order details and special requests from guests.
- Assisted other servers as needed during peak periods or when short-staffed.
- Processed payments from customers using the POS system.
Delcasa's Restaurant Winnipeg, MB
Server
03.2017 - 11.2017
Job overview
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
Starbucks Winnipeg, MB
Barista
08.2015 - 08.2016
Job overview
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
Something Else Steak House Jasper, AB
Fine Dining Server
05.2015 - 09.2015
Job overview
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Rae and Jerry's Steak HouseWinnipeg, MB
Fine Dining Server
04.2014 - 05.2015
Job overview
- Delivered food and drinks from kitchen or bar areas to dining room tables.
- Communicated regularly with kitchen staff regarding order status updates.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
The Original Pancake House Winnipeg, MB
Food and Beverage Server
06.2012 - 06.2014
Job overview
- Took orders accurately and efficiently for food and beverages.
- Served meals in a timely manner according to established guidelines.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Provided exceptional service to high volume of daily customers.
Baked ExpectationsWinnipeg, MB
Line Cook
05.2011 - 08.2012
Job overview
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Gondola PizzaWinnipeg, MB
Assistant Manager
05.2010 - 06.2011
Job overview
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Smart ChoicesWinnipeg, MB
Smart Choices Responsible Service Certification
01-2016
University Overview
University of ManitobaWinnipeg, MB
Bachelor of Arts from Major in Indigenous Studies, Minor in English
University Overview
Skills
- Conflict resolution abilities
- Bar Menu Planning
- Suggestive Selling
- Reliable and punctual
- Menu Memorization
- Good Conversationalist
- Safe serving knowledge
- Cost Control
- Proficient in mixology
- Calm and Composed
- Team Management
- Professionalism
- Engaging Customers
References
References
- Avaliable Upon Request
Summary
Capable and friendly Bartender/Server passionate about serving customers while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments. Outgoing, hardworking, reliable and professional demanor.
Timeline
Server
Delcasa's Restaurant
03.2017 - 11.2017
Catering Bartender
WOW Hospitality
04.2016 - 11.2022
Food and Beverage Server
The Original Pancake House
10.2015 - 11.2022
Barista
Starbucks
08.2015 - 08.2016
Fine Dining Server
Something Else Steak House
05.2015 - 09.2015
Fine Dining Server
Rae and Jerry's Steak House
04.2014 - 05.2015
Food and Beverage Server
The Original Pancake House
06.2012 - 06.2014
Line Cook
Baked Expectations
05.2011 - 08.2012
Assistant Manager
Gondola Pizza
05.2010 - 06.2011
Smart Choices
Smart Choices Responsible Service Certification
University of Manitoba
Bachelor of Arts from Major in Indigenous Studies, Minor in English
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