Jasmilan Singh Sandhu
Yorkton,SK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Monitoring Agent
Securtek
Yorkton, SK
10.2023 - Current
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Answered phone calls from customers seeking assistance or advice regarding their account status.
- Monitored incoming customer inquiries and escalated issues to appropriate departments.
- Assisted customers with product information, technical support, and troubleshooting assistance.
- Provided guidance on how customers can utilize our services more effectively.
Cafe Worker
Second Cup Coffee
Saskatoon, SK
03.2023 - 10.2024
- Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Maintained accurate records of all sales transactions for daily reporting purposes.
- Responded to customer concerns efficiently, accurately and with detailed information.
Sales Associate
Best Buy
Saskatoon, SK
10.2022 - 02.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
Mail Transport
Canada Post
Saskatoon, SK
05.2022 - 10.2022
- Assisted other carriers with their routes as needed during peak periods.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Sorted mail to be delivered according to route and customer address.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Education
Business Management
Saskpolytech
Saskatoon, SK12-2022
Skills
- Incident Response
- Software Troubleshooting
- Customer Service
- Time Management
- Team Leadership
- Active Listening
- Analytical Skills
- Time Management Abilities
Certification
- Google analytics Certificate
- Serve it right
- Hootsuite Certificate
- Security
Languages
English
Full Professional
Punjabi
Full Professional
French
Elementary
Timeline
Monitoring Agent
Securtek
10.2023 - Current
Cafe Worker
Second Cup Coffee
03.2023 - 10.2024
Sales Associate
Best Buy
10.2022 - 02.2023
Mail Transport
Canada Post
05.2022 - 10.2022
Business Management
Saskpolytech
- Google analytics Certificate
- Serve it right
- Hootsuite Certificate
- Security
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