JASMEET KAUR
Brampton,ON
Summary
Experienced supervisor skilled in customer service, complaint resolution, and inventory management. Proven ability to lead teams and ensure operational compliance, driving customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Supervisor
SHELL GAS STATION
Brampton, Ontario
04.2025 - 12.2025
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer complaints promptly, improving customer satisfaction and loyalty.
- Monitored cash handling procedures, ensuring accuracy and security in all transactions.
- Conducted monthly inventory checks to maintain optimal stock levels for all products.
Supervisor
SHELL GAS STATION
Mississauga, Ontario
08.2023 - 04.2025
- Trained staff on safety protocols and customer service best practices to enhance team readiness and customer satisfaction.
- Reviewed completed work to ensure consistency, quality, and compliance with established standards.
- Conducted regular inspections to maintain cleanliness and compliance standards.
- Managed inventory levels and ordered supplies to ensure uninterrupted stock availability for operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
SHELL GAS STATION
Toronto, Ontario
01.2022 - 07.2023
- Provided friendly, attentive customer service, enhancing customer satisfaction during busy shifts.
- Delivered high-quality customer service through active listening and engagement, fostering positive customer experiences.
- Processed customer transactions with accuracy, contributing to smooth operations during peak hours.
- Stocked shelves with merchandise during busy hours at retail location.
Material Handler
CTDI COMMUNICATIONS TEST DESIGN
Oakville, Ontario
05.2020 - 01.2022
- Processed and sorted returned mobile devices, ensuring accurate classification based on condition and functionality.
- Conducted inspections to identify repair, refurbishment, or recycling requirements.
- Maintained precise inventory records using warehouse systems and documentation procedures.
- Handled, packaged, and stored devices in compliance with safety and quality standards.
- Collaborated with team members to meet productivity targets and support efficient operations for Rogers Communications.
Education
POST GRADUATION DIPLOMA - Public Relations
Canadore College
Mississauga, ON09-2019
Skills
- Operational oversight
- Inventory management
- Cash handling
- Customer service
- Complaint resolution
- Staff training
- Team leadership
Timeline
Supervisor
SHELL GAS STATION
04.2025 - 12.2025
Supervisor
SHELL GAS STATION
08.2023 - 04.2025
Cashier
SHELL GAS STATION
01.2022 - 07.2023
Material Handler
CTDI COMMUNICATIONS TEST DESIGN
05.2020 - 01.2022
POST GRADUATION DIPLOMA - Public Relations
Canadore College