Jasmeet Kaur
Vancouver,BC
Summary
Dedicated healthcare management professional with a strong background in youth development, committed to enhancing organizational policies and procedures. Proven ability to multitask effectively under pressure, with a track record of improving patient satisfaction. Aiming to leverage expertise to contribute to the growth of a dynamic healthcare organization.
Overview
6
6
years of professional experience
Work History
CLERK IV REGISTRATION
Vancouver General Hospital
01.2025 - Current
- Interview patients, family members to obtain relevant personal and demographic data.
- Complete and print relevant documentation and forward them to the finance department along with the signatures
- Prepare and place identification bracelet on the patient.
- Receive payment for non-resident , self pay charges, uninsured residents and issue receipts.
- Explain hospital policy with admission and explain other forms if
needed.
CLERK IV BOOKING
St. Paul’s hospital and Mt St. Joseph Hospital
09.2024 - Current
- Register patients including inpatients and outpatients in scheduling app in CST.
- Access careconnect and powerchart to verify patient information when necessary.
- Providing necessary requisition and forms to the patients provided by the doctors.
- Weekly reminder calls to the patients with upcoming calls,rescheduling appointments, if necessary.
Security Officer
Securiguard Services
01.2024 - Current
- An ability to deal with resident requests and concerns in a respectful and professional manner.
- Keeping up daily records.
- Enforcing Strata Bylaws and Rules.
- Monitoring building access, security cameras, and alarms.
- Monitoring the cleanliness of the building.
- Inspecting exterior walkways and street sidewalks.
- Monitoring parking for residents and issues parking tickets for visitor vehicles parked for more than three nights.
- Supervising move in/out/trades/renovations.
Residential Support Worker
Community builder group
09.2023 - 08.2024
- Assisted residents with support needs, identifying potential problems and reporting issues to management.
- Developed strategies to handle emergency situations and de-escalate challenging behaviors among residents.
- Provided feedback and behavior management support to residents and their families,facilitating the development of essential life skills.
- Maintained safety and security of the housing site through regular inspections and documentation.
Financial Services Representative
Pay2day
09.2022 - 06.2023
- Assisted with customer service inquiries and communicated with clients via phone and email.
- Handled data entry and ensured accurate and up-to-date information was maintained across various systems.
- Performed various office tasks such as photocopying, scanning, and preparing documents for distribution.
- Provided administrative support by managing office supplies, coordinating meetings, and maintaining filing systems
Student Union Receptionist
Capilano University
01.2019 - 02.2020
- Greeting visitors and providing information about the union's services and events
- Answering phone calls and directing inquiries to the appropriate department or individual
- Managing appointments and scheduling meetings for staff and student organizations.
- Handling mail and package deliveries.
- Collaborating with other staff members to ensure smooth operation of the union.
- Providing support during events and activities hosted by the student union.
Education
Diploma in General Studies
Capilano University
North Vancouver, None06-2023
Skills
- Communication
- Bilingual
- Team collaboration
- Microsoft Office
- Patient registration
- Data entry
- Administrative support
- Emergency management
- Security operations
- First Aid
- Conflict resolution
- Inventory management
- Mental health assessment
- Motivational interviewing
- Advance Knowledge of CST Cerner
- Record management
References
References available upon request.
Timeline
CLERK IV REGISTRATION
Vancouver General Hospital
01.2025 - Current
CLERK IV BOOKING
St. Paul’s hospital and Mt St. Joseph Hospital
09.2024 - Current
Security Officer
Securiguard Services
01.2024 - Current
Residential Support Worker
Community builder group
09.2023 - 08.2024
Financial Services Representative
Pay2day
09.2022 - 06.2023
Student Union Receptionist
Capilano University
01.2019 - 02.2020
Diploma in General Studies
Capilano University
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