Summary
Overview
Work History
Education
Skills
References
Timeline
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Jasmeet Kaur

Vancouver,BC

Summary

Dedicated healthcare management professional with a strong background in youth development, committed to enhancing organizational policies and procedures. Proven ability to multitask effectively under pressure, with a track record of improving patient satisfaction. Aiming to leverage expertise to contribute to the growth of a dynamic healthcare organization.

Overview

6
6
years of professional experience

Work History

CLERK IV REGISTRATION

Vancouver General Hospital
01.2025 - Current
  • Interview patients, family members to obtain relevant personal and demographic data.
  • Complete and print relevant documentation and forward them to the finance department along with the signatures
  • Prepare and place identification bracelet on the patient.
  • Receive payment for non-resident , self pay charges, uninsured residents and issue receipts.
  • Explain hospital policy with admission and explain other forms if
    needed.

CLERK IV BOOKING

St. Paul’s hospital and Mt St. Joseph Hospital
09.2024 - Current
  • Register patients including inpatients and outpatients in scheduling app in CST.
  • Access careconnect and powerchart to verify patient information when necessary.
  • Providing necessary requisition and forms to the patients provided by the doctors.
  • Weekly reminder calls to the patients with upcoming calls,rescheduling appointments, if necessary.

Security Officer

Securiguard Services
01.2024 - Current
  • An ability to deal with resident requests and concerns in a respectful and professional manner.
  • Keeping up daily records.
  • Enforcing Strata Bylaws and Rules.
  • Monitoring building access, security cameras, and alarms.
  • Monitoring the cleanliness of the building.
  • Inspecting exterior walkways and street sidewalks.
  • Monitoring parking for residents and issues parking tickets for visitor vehicles parked for more than three nights.
  • Supervising move in/out/trades/renovations.

Residential Support Worker

Community builder group
09.2023 - 08.2024
  • Assisted residents with support needs, identifying potential problems and reporting issues to management.
  • Developed strategies to handle emergency situations and de-escalate challenging behaviors among residents.
  • Provided feedback and behavior management support to residents and their families,facilitating the development of essential life skills.
  • Maintained safety and security of the housing site through regular inspections and documentation.

Financial Services Representative

Pay2day
09.2022 - 06.2023
  • Assisted with customer service inquiries and communicated with clients via phone and email.
  • Handled data entry and ensured accurate and up-to-date information was maintained across various systems.
  • Performed various office tasks such as photocopying, scanning, and preparing documents for distribution.
  • Provided administrative support by managing office supplies, coordinating meetings, and maintaining filing systems

Student Union Receptionist

Capilano University
01.2019 - 02.2020
  • Greeting visitors and providing information about the union's services and events
  • Answering phone calls and directing inquiries to the appropriate department or individual
  • Managing appointments and scheduling meetings for staff and student organizations.
  • Handling mail and package deliveries.
  • Collaborating with other staff members to ensure smooth operation of the union.
  • Providing support during events and activities hosted by the student union.

Education

Diploma in General Studies

Capilano University
North Vancouver, None
06-2023

Skills

  • Communication
  • Bilingual
  • Team collaboration
  • Microsoft Office
  • Patient registration
  • Data entry
  • Administrative support
  • Emergency management
  • Security operations
  • First Aid
  • Conflict resolution
  • Inventory management
  • Mental health assessment
  • Motivational interviewing
  • Advance Knowledge of CST Cerner
  • Record management

References

References available upon request.

Timeline

CLERK IV REGISTRATION

Vancouver General Hospital
01.2025 - Current

CLERK IV BOOKING

St. Paul’s hospital and Mt St. Joseph Hospital
09.2024 - Current

Security Officer

Securiguard Services
01.2024 - Current

Residential Support Worker

Community builder group
09.2023 - 08.2024

Financial Services Representative

Pay2day
09.2022 - 06.2023

Student Union Receptionist

Capilano University
01.2019 - 02.2020

Diploma in General Studies

Capilano University
Jasmeet Kaur