BOBBIE NELNER

- Skilled in using various software applications and programs including Microsoft Office, Connect Care, Netcare, Teams and Sharepoint.

- Participated in ongoing training to enhance own job skills and knowledge.

- Committed to delivering excellent patient care while working in a fast-paced environment.

- Identified ways to improve efficiency in operations and implemented process changes.

- Work well with coworkers or independently to complete tasks.

- Provided exceptional customer service, addressing patient concerns promptly and professionally.

- Verified patient details and insurance coverage and collected co-pays.

- Verified insurance eligibility for patients, resolving discrepancies prior to treatment whenever possible.

• Skilled in using various software applications and programs including Microsoft Office, Connect Care, Netcare, Meditech and more
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Participated in ongoing training to enhance own job skills and knowledge
• Managed and coordinated multiple projects while ensuring timely completion
• Committed to delivering excellent patient care while working in a fast-paced environment
• Identified ways to improve efficiency in operations and implemented process changes
• Worked with coworkers to complete tasks
• Met deadlines while maintaining high-quality work
• Responded quickly to meet customer needs and resolve problems

• Skilled in using various software applications and programs including Microsoft Office, Meditech, Netcare and more
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Collaborated with departmental leaders to establish organizational goals, plans and objectives
• Focused on learning new skills and staying updated with healthcare changes
• Provided efficient and courteous service to patients at all times

• Reacted quickly to suspicious activities and events to prevent and isolate potential dangers
• Interacted professionally with visitors, staff, vendors, and other individuals on site
• Inspected doors, windows, locks, gates, ensuring they are secure after hours
• Responded quickly to emergency situations in a professional manner, using appropriate crisis intervention techniques
• Implemented access control measures by checking identification cards of visitors before granting entry into the facility
• Operated radio equipment for communication between multiple locations

• Coached and led a team of 15+ people with varying levels of experience to meet the seasons goals
• Planned activities that would help enhance the knowledge base of the entire team
• Created an atmosphere where every player was encouraged to do their best and never give up
• Arranged and managed the seasons schedule including locations and times
• Handled all financial transactions between the league and the players

• Provided compassionate and nurturing care to foster animals in a relaxing home environment
• Ensured all necessary supplies were available such as food, toys, bedding, medical supplies
• Provided guidance on how to handle challenging behaviors in a respectful manner
• Encouraged positive behaviors through reward systems that reinforced desired outcomes
• Attended to the animals medical needs immediately and ensured proper care was received

• Implemented effective fundraising strategies to finance programs designed to benefit students and families
• Created and implemented successful parent engagement strategies for the organization
• Maintained accurate records pertaining to all aspects of the organization's operations including membership lists, financial documents
• Established a network of volunteers to provide resources in support of Parent Council goals
• Organized meetings, conferences, and events to promote educational opportunities for parents and school staff